Senior Vendor Relationship Manager
hace 7 días
About the Role:
The Vendor Manager will be responsible for managing project supplier and vendor scope, timelines, and costs for awarded opportunities throughout the project life cycle. This includes the execution of work orders and change orders, as well as ongoing operational and financial oversight, and risk and issue management of vendors.
Key Responsibilities:
- Oversee and manage study specific vendors throughout the project life cycle.
- Review vendor contracts and ensure study requirements are captured and represented in the vendor contractual documentation.
- Manage and monitor vendor contract compliance; prepare change orders for out-of-scope services.
- Manage and control vendor project budget, scope, and timelines in partnership with the PM.
- Collaborate with Innovaderm SMEs to ensure clarity of specifications for vendors.
- Develop and maintain the project Vendor Management Plan, in collaboration with relevant stakeholders.
- Analyze discrepancies between planned and actual results and participate in the development of corrective actions.
- Lead project-specific vendor meetings, attend, and participate in internal and client-facing project meetings.
- Manage the quality of work done by vendors, and support vendor performance assessments.
- Perform ongoing risk management activities, work with relevant business units to facilitate issue resolution with vendors.
- Oversee and manage vendor project specific non-conformance and CAPAs, consult with Quality Assurance as needed.
- Resolve vendor, project team, and sponsor complaints and escalations.
- Maintain service controls by applying lessons learned and vendor performance assessments to ensure vendors meet the project standards.
- Review, manage and verify vendor invoices to ensure billing is appropriate based on the terms of the WO/CO of each project.
- Manage vendor technological systems that track the shipment, inventory, and supply of project materials and/or data.
- Collect, review and analyze project specific KPIs as applicable.
- Ensure appropriateness and timeliness of filing of applicable vendor-related documents in study eTMF.
Requirements:
- At least 3 years of experience in clinical research and in the biotechnology, pharmaceutical, and/or CRO industry.
- A nimble learner, agile, and a creative team member.
- A good communicator and fair conflict manager.
Company: Innovaderm Research
Language: English
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