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IT Manager

hace 2 meses


Cádiz, Cádiz, España Accor Hotels A tiempo completo

Job Summary

We are seeking a highly skilled and experienced IT Manager to join our team at Accor Hotels. As a key member of our operations team, you will be responsible for ensuring the integrity of all IT-related systems and ensuring that all IT-related hardware and software at our hotels are functioning properly.

Key Responsibilities

  • Implement Information Technology solutions to our hotels in accordance with corporate Information Technology standards, strategies, and priorities.
  • Manage the day-to-day IT activity at our hotels, ensuring all standards are followed.
  • Assist end-user problems for all departments within the hotel.
  • Comply with the company's IT Security Policy as it pertains to hardware, software, security/data safety.
  • Support the hotel's stand-alone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server, UPS related devices, etc.
  • Work and consult with hardware and software vendors to setup and maintain all required equipment.
  • Ensure that the usage and installation of software is in accordance with the software licensing laws.
  • Supervise and monitor all IT-related hardware and software installations.
  • Ensure that critical hotel data is secured, backed up on a daily basis and in line with stated corporate standards and best practices.
  • Plan, coordinate and implement periodical preventive maintenance schedule for all IT-related hardware and software.
  • Follow up and control hotel systems compliance according to corporate Information Technology standards/policies and PCI information security standard.
  • Balance operational, administrative and colleague needs.
  • Follow departmental policies and procedures.

Requirements

  • Experience in luxury resorts will be an advantage, with a minimum of 5 years of experience in luxury resorts.
  • Oral and written fluency in Spanish and English.
  • Thrives in large-scale operations and high-volume operations.
  • Team player with outstanding interpersonal skills, with the ability to communicate with all levels of stakeholders.
  • Service-oriented with an eye for details, passion and innovative for IT.
  • Flexible and able to embrace and respond to change effectively.
  • Self-motivated and energetic, with the ability to set priorities.
  • Commitment to professional values – brand conscious.