Field Service Engineer
hace 4 semanas
This is an exceptional opportunity to join our world-class team at Thermo Fisher Scientific Inc. in Basque Country, Spain.
As a Field Service Engineer, you will play a crucial role in delivering flawless service and support to our laboratory customers.
You will be responsible for installation, preventive maintenance, repair, and qualification of our (Phadia) instrumentation product portfolio.
Additionally, you will provide training to end-users on our range of instrumentation and offer remote and on-site support to customers and colleagues.
Your expertise and dedication will contribute to our customers' success and help drive our mission of making the world healthier, cleaner, and safer.
Key Responsibilities:
- Deliver high-quality and efficient service and support to our laboratory customers.
- Provide effective support to our users both remotely and face-to-face within agreed timeframes.
- Diagnose system failures using your knowledge, remote support tools, and log file analysis to determine the most effective resolution.
- Deliver Basic, Advanced, and Refresher training courses to end-users on our range of instrumentation at the customer laboratory.
- Provide support to the technical hotline when not attending customer sites.
- Plan and implement instrumentation, including installation, scheduled preventive maintenance, qualification, relocations, and hardware/software upgrades.
- Provide remote and on-site support for customers and colleagues outside of the local region, as required.
- Liaise with LIMS providers and customer IT personnel to establish connections to Phadia laboratory systems.
- Maintain customer relationships and collaborate with the relevant sales account manager to ensure customer needs are met.
- Complete service reports in CRM accurately and return them to the customer in a timely manner.
Requirements:
- Maintain a high level of product knowledge on instruments and assays to enable customer success and share expertise with internal and external customers.
- Deliver training on assay methods and applications specialist role when required.
- Support laboratory sales colleagues in developing business opportunities within their regions.
- Maintain accurate records of spare parts usage, ensuring cost-effective management.
- Act as the 'voice of the customer' by providing feedback to global product teams on instrument reliability and quality.
-
Field Service Engineer
hace 4 semanas
Oviedo, Asturias, España Mygwork A tiempo completoJob Summary:The Field Service Engineer is a critical role in delivering exceptional service and support to our laboratory customers in Basque Country, Spain.As a Field Service Engineer, you will be responsible for the installation, preventive maintenance, repair, and qualification of our Phadia instrumentation product portfolio.You will provide training to...
-
Field Service Engineer
hace 4 semanas
Oviedo, Asturias, España Mygwork A tiempo completoJob SummaryThe Field Service Engineer - Instrumentation Specialist will play a crucial role in delivering exceptional service and support to our laboratory customers. This position requires a high level of product knowledge and technical expertise to ensure seamless installation, maintenance, and repair of our Phadia instrumentation product portfolio.Key...
-
Customer Service Liaison
hace 2 semanas
Oviedo, Asturias, España Dupont Group A tiempo completo**Job Summary**We are looking for a skilled Customer Service Liaison to join our DuPont Group team. As a key member of our Customer Service Team, you will be responsible for delivering exceptional service to our customers and driving business growth.Main Responsibilities:Manage customer orders from initial contact to delivery, ensuring timely and accurate...
-
Client Service Manager
hace 4 semanas
Oviedo, Asturias, España Revinfotech Inc A tiempo completoJob SummaryWe are seeking a highly skilled Client Service Manager to join our team at Revinfotech Inc. As a Client Service Manager, you will be responsible for supervising client services representatives to ensure client satisfaction with our product and service.Key ResponsibilitiesDirect and control the processing and fulfillment of ordersField customer...
-
Client Service Manager
hace 4 semanas
Oviedo, Asturias, España Revinfotech Inc A tiempo completoJob Summary:We are seeking a highly skilled Client Service Manager to join our team at Revinfotech Inc. As a key member of our client services team, you will be responsible for supervising client services representatives to ensure exceptional client satisfaction with our product and service.Key Responsibilities:Direct and control the processing and...
-
Software Engineer
hace 3 semanas
Oviedo, Asturias, España buscojobs España A tiempo completoJob Title: Software EngineerKey Responsibilities:Design and develop high-quality software applications.Collaborate with cross-functional teams to identify and prioritize software requirements.Ensure software meets industry standards for security, scalability, and performance.Requirements:Bachelor's degree in Computer Science or related field.3+ years of...
-
Global Service Operations Expert
hace 3 días
Oviedo, Asturias, España Dupont Group A tiempo completoJob DescriptionAt DuPont Group, we're working on things that matter. Whether it's providing clean water to millions of people or producing materials for everyday technology devices, we aim to deliver sustainable solutions. Our collaborative spirit and diverse team believe in working together to achieve our goals.About the RoleWe're looking for a Global...
-
Environmental Service Manager
hace 4 días
Oviedo, Asturias, España Heritage A tiempo completoAbout HeritageHeritage is a leading company in the environmental field, committed to excellence and customer satisfaction. Our team is dedicated to providing top-notch services that meet the highest standards.Job SummaryWe are seeking an experienced Environmental Service Manager - Profitability Specialist to join our team. As a key member of our sales team,...
-
Regional EUC Service Delivery Manager
hace 3 semanas
Oviedo, Asturias, España Dupont A tiempo completoJob Summary:The Regional EUC Service Delivery Manager is responsible for ensuring the delivery of End User Compute processes and solutions to DuPont sites in the NA region.Key Responsibilities:Manage regional EUC IT Service delivery, including end user device, print, and mobile device procurement, servicing, and asset tracking processes.Establish, maintain,...
-
Cloud Infrastructure Engineer
hace 4 semanas
Oviedo, Asturias, España Axalta A tiempo completoCloud Infrastructure EngineerAxalta is a leading coatings company that has remained at the forefront of innovation by continually investing in cutting-edge solutions.We engineer technologies that protect customers' products from various environmental factors and add dimension and beauty with colorful finishes.We have a diverse portfolio of brands that play a...
-
Regional EUC IT Service Delivery Manager
hace 4 semanas
Oviedo, Asturias, España Dupont A tiempo completoJob Summary:As a Regional EUC IT Service Delivery Manager at DuPont, you will be responsible for ensuring the delivery of End User Compute processes and solutions to our sites in the NA region. This role requires strong leadership and management skills to drive continuous improvement in all aspects of EUC service delivery.Key Responsibilities:Manage regional...
-
Senior Software Engineer
hace 4 semanas
Oviedo, Asturias, España New Relic, Inc. A tiempo completoJob Opportunity:New Relic, Inc. is seeking a Senior Software Engineer to join our Kubernetes infrastructure organization. This team develops and maintains the backend infrastructure for deploying and maintaining hundreds of Kubernetes clusters that host the applications of New Relic on the multi-cloud platform of Amazon AWS, Microsoft Azure, and Google...
-
DevOps Cloud Engineer
hace 2 semanas
Oviedo, Asturias, España Rhi Magnesita A tiempo completoAbout the RoleYou will play a key part in the Digital Transformation of RHI Magnesita, supporting our development of technical solutions. As a DevOps Cloud Engineer, you will report directly to the Head of Digital & Cloud Solution Delivery. You will primarily deploy and maintain cloud infrastructure, using infrastructure as code through DevOps...
-
Senior Software Engineer
hace 4 semanas
Oviedo, Asturias, España New Relic, Inc. A tiempo completoJob Opportunity:We are seeking a Senior Software Engineer to join our Kubernetes infrastructure organization. This team develops and maintains the backend infrastructure for deploying and maintaining hundreds of Kubernetes clusters that host applications on the multi-cloud platform of Amazon AWS, Microsoft Azure, and Google GCP.Key Responsibilities:Build,...
-
ICS/OT Security Engineer
hace 4 días
Oviedo, Asturias, España Axalta A tiempo completoAt Axalta, we remain at the forefront of the coatings industry by continuously investing in innovative solutions. Our team engineers technologies that protect customers' products from various environmental factors and add beauty with colorful finishes.We are currently seeking an exceptional EMEA Lead ICS/OT Security Engineer to join our Manufacturing...
-
Software Engineer
hace 3 semanas
Oviedo, Asturias, España Beluck A tiempo completoAbout the Role:We are seeking a talented Software Engineer to join our team at "{company}". As a key member of our development team, you will be responsible for designing, developing, and maintaining our software applications.Key Responsibilities:Design and develop software applications and toolsCollaborate with cross-functional teams to identify and...
-
Regional EUC IT Service Delivery Manager
hace 4 semanas
Oviedo, Asturias, España Dupont A tiempo completoJob Title: Regional EUC IT Service Delivery ManagerJob Summary:We are seeking a highly skilled Regional EUC IT Service Delivery Manager to join our team at DuPont. As a key member of our IT organization, you will be responsible for ensuring the efficient day-to-day EUC operations for the region, driving efficiency, effectiveness, and global alignment of EUC...
-
Global DevOps Engineer
hace 4 semanas
Oviedo, Asturias, España Rhi Magnesita A tiempo completoAbout the Role:We are seeking a skilled Global DevOps Engineer to join our Digital & Cloud Solution Delivery department. As a key member of our team, you will play a crucial role in the Digital Transformation of RHI Magnesita, supporting the development of technical solutions.Key Responsibilities:Deploy and maintain cloud infrastructure using DevOps...
-
Civil Design Engineer
hace 4 semanas
Oviedo, Asturias, España Artelia A tiempo completoJob Summary:We are seeking a highly skilled Civil Design Engineer to join our team at Artelia. The successful candidate will have a strong background in design and modeling of roads and highways, as well as experience with software such as Bentley PowerCivil and Autodesk Civil 3D. The ideal candidate will be able to effectively communicate with team members...
-
Oviedo, Asturias, España Axalta A tiempo completoAbout AxaltaAxalta is a leading global coatings company that has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful...