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Technical Documentation Specialist

hace 2 meses


Málaga, Málaga, España Canonical A tiempo completo
About the Role

As a Technical Author at Canonical, you will play a crucial role in shaping the company's documentation strategy and practices. You will be responsible for leading the documentation efforts of an engineering team, focusing on a product or family of products.

Key Responsibilities
  • Create, maintain, and improve software documentation to ensure high-quality user experiences.
  • Collaborate with engineering team members to develop effective documentation contributions.
  • Influence product development as an expert user, providing valuable insights on product function and design.
  • Engage with user communities to ensure documentation meets their needs and encourages community engagement.
  • Standardize content structure, presentation, style, and language across products.
  • Collaborate with documentation peers to advance documentation practices and theory within the company and open-source software community.
Requirements
  • Care deeply about functional written communication.
  • Have a technical writer's mindset or be a programmer with a record of producing excellent documentation.
  • Have a record of community engagement in open-source software, documentation, research, or other disciplines.
  • Be sympathetic to the needs and challenges of open-source software and its communities.
  • Demonstrate technical curiosity and fascination with software technology and its challenges.
  • Have demonstrable documentation skills, insight, and enthusiasm.
  • Have experience in software development contexts, including Linux, command-line operations, application deployment, system operations, and infrastructure management.
  • Have excellent written and verbal communication skills.
  • Hold a BSc/BA degree or equivalent.
What We Offer
  • Competitive compensation based on geographical location, experience, and performance.
  • A performance-driven annual bonus or commission.
  • A distributed work environment with twice-yearly team sprints in person.
  • A personal learning and development budget of USD 2,000 per year.
  • Annual compensation review.
  • Recognition rewards.
  • Annual holiday leave.
  • Maternity and paternity leave.
  • Employee Assistance Programme.
  • Opportunity to travel to new locations to meet colleagues.
  • Priority Pass and travel upgrades for long-haul company events.