Senior Technology Services Director

hace 4 semanas


Zaragoza, Zaragoza, España Mygwork A tiempo completo
Job Overview

The Head of IS Functional Technology Services is a key role within ABB Corporate Functions, responsible for overseeing all technology solutions and services that enable business value delivery. This includes managing shared ERP services and systems provided to both ABB Corporate Functions and the broader business.

Key Responsibilities

• Co-create the digitalization strategy for Core ABB functions and processes.
• Manage a large part of ABB IS organization, requiring excellent stakeholder management skills – both internally and externally, considering different levels and perspectives.
• Accountable for delivering IS Services to customers and consumers (End-Users) within agreed budgets and specifications, ensuring customer satisfaction with the quality and scope of the services.

Requirements

• 15+ years of relevant experience within global environments, including a minimum of 5 years of experience in a senior IS/IT leadership role connected to technology services – shared service experience is an added advantage.
• Experience in end-to-end Service Delivery, with a thorough understanding of industry Service Management standards.
• Strategic leadership and ability to manage cross-functional stakeholders.
• Very strong customer value mindset.
• Strategic and tactical thinking with operational experience required.
• High EQ including empathy, as well as strong problem-solving skills.

About ABB and Mygwork

ABB is an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community. As a valued member of our team, you will have the opportunity to work with a diverse group of professionals and contribute to our mission of delivering business value through technology solutions.

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