Digital Transformation Leader for Service Operations

hace 5 días


Alcobendas, Madrid, España Alfa Laval A tiempo completo

About the Job

Alfa Laval Iberica seeks a Digital Service Team Manager to oversee the entry channel of its Digital Solution Center, ensuring end-to-end customer success for equipment with connected services. The ideal candidate will have technical expertise in service and maintenance, strong leadership skills, and excellent communication abilities.

Main Responsibilities

  • Accountable for unplanned and planned activities within the Digital Solution Center.
  • Liaise with customers, employees, and stakeholders to address their needs effectively.
  • Train and promote standard processes for delivering services remotely.
  • Lead the team, providing direction and adjusting frameworks to meet market demands.
  • Implement strategies from GSO regarding digital service infrastructure and provide feedback on product development.
  • Maintain a superior customer experience by receiving feedback and leading the team accordingly.

Requirements

  • Tech degree and hands-on experience in service and maintenance.
  • Strong communication, problem-solving, and leadership skills.
  • Proficiency in Spanish and English is required.
  • Prior experience in industry is necessary, with knowledge in Alfa Laval equipment an asset.

What You Know

  • A person with strong leadership skills and ease in building interpersonal relationships.
  • A dynamic individual with excellent communication skills, customer-oriented, highly proactive, and energetic, as well as a strong team player.

Location

The ideal candidate resides in Madrid or surrounding areas.

Estimated Salary Range: €60,000 - €80,000 per year, depending on experience.



  • Alcobendas, Madrid, España Alfa Laval A tiempo completo

    About the RoleAlfa Laval Iberica is seeking an experienced Digital Service Team Manager to lead their digital service team. The ideal candidate will have a strong technical background, excellent communication skills, and experience in managing teams.Main ResponsibilitiesBe responsible for the entry channel of the Digital Solution Center for unplanned and...


  • Alcobendas, Madrid, España Eraneos Iberia A tiempo completo

    Transform Your Career with EraneosWe are looking for professionals with experience or a desire to gain experience in IT consulting or project management/transformation. Our projects span across different business areas, including Lean, Agile, Sourcing, IT Governance, and more.We offer a professional career focused on knowledge acquisition, with continuous...


  • Alcobendas, Madrid, España Alfa Laval A tiempo completo

    About Alfa Laval IbericaAt Alfa Laval Iberica, we're committed to making a positive impact on our colleagues, partners, customers, and society. Our 140-year-old start-up culture and rapid growth drive our innovative spirit and personal growth.Job DescriptionWe're looking for a skilled Digital Service Team Manager to join our team, reporting directly to the...


  • Alcobendas, Madrid, España Allfunds Bank A tiempo completo

    Company OverviewAllfunds is a fast-paced, dynamic Wealthtech leader with 17 offices around the globe. We have a relentless passion for quality and a drive to keep ahead of the competition.SalaryThe estimated salary for this role is €60,000 - €80,000 per year, based on industry standards and location.Job DescriptionWe are seeking a Digital Wealth Manager...


  • Alcobendas, Madrid, España Gft Group A tiempo completo

    Company Overview: GFT is a pioneering company in digital transformation, leveraging new technologies such as artificial intelligence and blockchain/DLT to develop sustainable solutions. Our experts create scalable software applications that enable access to innovative business models safely and efficiently.


  • Alcobendas, Madrid, España Autodesk A tiempo completo

    Embark on a transformative journey with Autodesk as a Digital Transformation Solutions Architect. As a key member of our Solution Design & Innovation Team in the Consulting EMEA practice, you will leverage your expertise to drive business growth and innovation by integrating technical/functional Autodesk solutions.Position OverviewYou will be responsible for...


  • Alcobendas, Madrid, España Eraneos Iberia A tiempo completo

    About the RoleWe are seeking a Digital Strategy Consultant to join our team at Eraneos Iberia. As a key member of our organization, you will be responsible for designing strategies for implementing specialized technologies for digital transformation and overseeing the implementation of these strategies.Your main responsibilities will include preparing and...


  • Alcobendas, Madrid, España Eraneos Iberia A tiempo completo

    At Eraneos Iberia, we're on the lookout for a skilled IT transformation specialist to collaborate on high-level consulting projects. If you have experience in IT strategy and governance, we'd like to hear from you.About the JobWe offer a dynamic career focused on knowledge acquisition, with a wide range of projects across different business areas. Our team...


  • Alcobendas, Madrid, España Cataloxy A tiempo completo

    About CataloxyCataloxy creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient, and sustainable data center campuses underpins our customers' digital growth in Europe.Job DescriptionThe Data Center Facility Manager Lead is a senior role that oversees the delivery of safe, secure, and available operations of...


  • Alcobendas, Madrid, España Fracttal A tiempo completo

    Join Our Maintenance HeroesWe are redefining the global maintenance landscape with an intelligent maintenance platform that revolutionizes how thousands of companies worldwide manage their operations and assets.Your Mission:Provide high-quality technical assistance and advisory to users, ensuring quick and effective remote responses and solutions to...


  • Alcobendas, Madrid, España Eli Lilly And Company A tiempo completo

    Marketing Director Opportunity at Eli Lilly and CompanyWe are seeking a highly skilled Senior Marketing Leader for Consumer Brands to join our team at Eli Lilly and Company.About the RoleThis is an exciting opportunity to lead consumer-focused marketing campaigns and build brand capabilities within our organization. As a Senior Marketing Leader, you will be...

  • Digital Project Lead

    hace 2 semanas


    Alcobendas, Madrid, España Allfunds Bank A tiempo completo

    About Allfunds BankAllfunds Bank is a fast-paced, dynamic Wealthtech leader with 17 offices around the globe. Our employees are the best at what they do, and we have a relentless passion for quality and a drive to keep ahead of the competition.We have a strong business foundation built by experts over 20+ years ago, with the flexibility and agility of a...


  • Alcobendas, Madrid, España Velux Group A tiempo completo

    In the VELUX Group, we are committed to creating a bright future for our customers. As a key player in the sustainable indoor living industry, we empower those who live, work and play under our roofs to transform their spaces and enjoy healthier everyday lives with more daylight and fresh air.This role offers an exciting opportunity to make a real impact on...

  • IT Governance Consultant

    hace 1 semana


    Alcobendas, Madrid, España Eraneos Iberia A tiempo completo

    Digital Transformation Expert WantedWe are seeking experienced professionals to join our team as Digital Transformation Experts. As part of our national and international projects, you will have the opportunity to work on high-level consulting projects, collaborating with leading entities to design and implement specialized technologies.Key...


  • Alcobendas, Madrid, España Iron Mountain A tiempo completo

    At Iron Mountain, we are dedicated to creating a positive impact for our customers, employees, and the planet. We are seeking a talented Human Resources Business Partner to join our team.About the RoleThe HRBP will play a pivotal role in supporting the HR function by providing expert advice, guidance, and hands-on support to HR people leaders and teams. This...


  • Alcobendas, Madrid, España Fracttal A tiempo completo

    Job OverviewWe are seeking a skilled Maintenance Operations Specialist to join our team in Madrid, Spain. As a key member of our maintenance heroes, you will play a vital role in ensuring the smooth operation of our clients' assets and equipment.In this dynamic and challenging position, you will be responsible for providing technical assistance and advisory...


  • Alcobendas, Madrid, España Cataloxy A tiempo completo

    **About Data4**Data4 is a leading provider of smart and scalable digital facilities, creating connected, resilient, and sustainable data center campuses to support our customers' digital growth in Europe. Our business model finances, designs, constructs, and operates its own data centers, offering secure, scalable, and high-performance data hosting...


  • Alcobendas, Madrid, España Fracttal A tiempo completo

    Role OverviewWe are seeking an experienced Maintenance Expert to join our team in Madrid, Spain. In this role, you will provide technical assistance and advisory services to users worldwide.About the JobYour primary responsibility will be to offer high-quality technical support and guidance to customers via various communication channels. You will manage...


  • Alcobendas, Madrid, España BestSecret A tiempo completo

    About BestSecret GroupWe are a leading European members-only online destination for premium and luxury off-price fashion. Partnering with over 3,000 international brands, our tech-focused mindset and strong commitment to sustainability drives a truly unique experience for our members.With almost 100 years of experience behind us, and a major tech...


  • Alcobendas, Madrid, España Bestsecret A tiempo completo

    About BestSecret GroupWe are a leading European members-only online destination for premium and luxury off-price fashion, partnering with over 3,000 international brands. Our tech-focused mindset and commitment to sustainability drive a unique experience for our members.With almost 100 years of experience behind us, we're scaling at pace to become one of...