Technical Solutions Strategist
hace 1 mes
**Job Summary**
Dynatrace is seeking a highly skilled Technical Solutions Strategist to join our team. This role will focus on providing technical expertise and strategic guidance to customers, ensuring they achieve maximum value from our solutions.
**Responsibilities:**
- Triage, Diagnose, and Provide Solutions: Collaborate with customers to resolve complex configuration issues with Dynatrace solutions and non-Dynatrace integrations.
- Strategic Planning: Work with customers to develop technical objectives and long-term goals for their teams.
- Subject Matter Expertise: Serve as the go-to expert for customers, providing advice and guidance on product adoption, usage, and growth strategies.
- Training and Development: Deliver web-based training to user groups, supporting organizational adoption of our solutions.
**Requirements:
- Education: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
- Work Experience: 4+ years of experience working with large enterprise customers, including executive leadership.
- Languages: Excellent English written and verbal communication skills.
**About Dynatrace
We offer a competitive salary range of $120,000 - $180,000 per year, depending on location and experience. Our benefits package includes health insurance, retirement plan, and paid time off.
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