Senior Business Process Manager
hace 7 horas
At JTI, we strive to create a diverse and inclusive work environment that celebrates differences and promotes unique success stories. With over 46,000 people from around the world contributing to our mission, we aim to make a difference in the industry by bringing human best practices to every aspect of our business.
Job OverviewWe are currently seeking an experienced Senior Business Process Manager - Trade Marketing Expert to join our team. As a key member of our organization, you will play a vital role in implementing approved process changes and ensuring seamless communication between our Business and Development teams.
Key Responsibilities- Ownership of GRM (Global Retail Management) module, including continuous improvement aligned with changing business requirements
- Review and update all documentation in the GRM SharePoint to ensure accuracy and compliance
- Facilitate training sessions for internal and external stakeholders to promote market knowledge and skills
- Develop and implement KPIs for GRM module usage and performance metrics
- Ensure effective change management and compliance with OCM (Organizational Change Management)
- University degree in Computer or Technical Science, or strong IT background with additional business education
- 8+ years of experience working with CRM or BI systems, and 5+ years of project management experience
- Good working knowledge of business processes in the FMCG industry, and proficiency in Siebel, Power BI, and Mobile App Development
- Adequate knowledge of Microsoft solutions and CRM business process analysis
As a Senior Business Process Manager - Trade Marketing Expert at JTI, you can expect a competitive salary of $120,000 - $150,000 per annum, depending on your location and experience. Our company offers a dynamic and inclusive work environment, with opportunities for growth and development in a rapidly evolving industry. We are committed to providing reasonable adjustments to applicants with special needs and strive to create a diverse and inclusive workplace culture.
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