Booking Sales Manager with Polish and Multilingual Skills
hace 5 días
We are seeking a highly skilled and multilingual Booking Sales Manager to join our team at Boataround. As a key member of our sales team, you will be responsible for interacting with customers, processing bookings, and providing exceptional customer service.
Responsibilities:- Customer Interaction: Engage with customers via phone and email to understand their booking requirements and preferences, providing accurate and timely information about available options, pricing, and terms.
- Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
- Excellent Communication Skills: Possess excellent communication and customer-oriented approach.
- Solution-Driven: Be a solution and result-driven person.
- Team Player: Be a flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
- Language Skills: Fluency in English, Polish, and another language.
- Vacation Days: 27 vacation days per year.
- Permanent Contract: Permanent contract.
- Home Office Option: Home office-like working option (5 days per quarter).
- ESOP Plan: ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
- Discount: 10% Discount for renting a boat.
- Referral Bonus: Referral bonus (300 euros).
- Coffee and Snacks: Coffee, tea, cookies, fruit & more at the office.
- Office Location: Office in Plaza Urquinaona with amazing views.
- International Environment: Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.
- Team Events: Team events.
- Dog-Friendly Office: Dog-friendly office.
Please note that this position requires working on shifts. More details will be provided on the prescreening call.
Apart from the base salary (1900 - 2500 gross/monthly), you will get + a shift allowance + quarterly bonus.
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