Booking Sales Manager with Polish and Multilingual Skills
hace 3 semanas
We are seeking a highly skilled and multilingual Booking Sales Manager to join our team at Boataround. As a key member of our sales team, you will be responsible for interacting with customers, processing bookings, and providing exceptional customer service.
Key Responsibilities:- Customer Interaction: Engage with customers via phone and email to understand their booking requirements and preferences, providing accurate and timely information about available options, pricing, and terms.
- Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
- Excellent Communication Skills: Fluency in English, Polish, and other languages.
- Solution-Driven: Ability to think critically and provide solutions to customer inquiries.
- Team Player: Flexible, easygoing, and adaptable team player with a positive attitude.
- Competitive Salary: Gross monthly salary.
- Shift Allowance: Additional compensation for working shifts.
- Quarterly Bonus: Performance-based bonus.
- 10% Discount: Discount on boat rentals.
- Referral Bonus: Bonus for referrals.
- Perks: Coffee, tea, cookies, fruit, and more at the office.
- International Environment: Work in a dynamic and international environment.
Please note that this position requires working on shifts. More details will be provided on the prescreening call.
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