Technical Team Leader for Service Reliability
hace 7 días
Company Overview
Sportradar is the world's leading sports technology company, bridging the gap between sports, media, and betting. Our innovative solutions empower over 1,700 sports federations, media outlets, and consumer platforms across 120 countries.
About the Role
We're seeking a seasoned Technical Team Leader to spearhead our Service Reliability Engineering team in Seville, Spain. As an SRE Team Leader, you will be responsible for ensuring seamless service quality alignment with business expectations while maintaining optimal platform performance 24/7.
Key Responsibilities
Lead a distributed team of Service Reliability engineers, driving continuous improvement in efficiency and team performance. Ensure 24/7 on-call readiness to respond to escalated incidents. Collaborate in defining and adopting global reliability targets. Implement and maintain practices for continuous monitoring and instant proactive/reactive responses to production incidents. Develop and share Troubleshooting protocols and post-incident debrief routines. Create and maintain field-facing knowledge bases and documentation, providing trainings as needed.
Requirements & Qualifications
Bachelor's degree in Computer Science or related field. Minimum 5 years of experience in IT operations, with at least 2 years in a leadership role. Strong technical proficiency in IT infrastructure, networks, systems, cloud providers, and virtualization. Excellent troubleshooting and debugging skills.
Competencies
Exceptional leadership, communication, and interpersonal skills. Strong strategic thinking and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Customer focus and attention to detail are essential.
Additional Information
Sportradar is an Equal Opportunity Employer, committed to fostering diversity within our teams. All qualified applicants will receive consideration without regard to background, status, or personal preferences.
$105,000 - $130,000 per annum (dependent on experience)
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