User Research Lead

hace 1 mes


Madrid, Madrid, España Telefonica S.A. A tiempo completo
Lead UX Researcher

Telefónica S.A. is seeking a passionate and experienced User Research Lead to join our Customer Digital Product area. As a key member of our product discovery and strategy definition team, you will play a crucial role in driving digitalization to our clients, leveraging our customer-preferred channel and proven digital platform.

Responsibilities:
  • Plan, coordinate, and execute high-impact user research that addresses key user needs and challenges.
  • Lead the development and implementation of research strategies, suggesting appropriate approaches and methodologies to gain valuable insights into users.
  • Conduct qualitative and quantitative studies, including interviews, focus groups, user tests, workshops, surveys, and data analysis.
  • Collaborate closely with product design, development, and management teams to translate research findings into practical, user-centric solutions.
  • Effectively communicate research findings to different audiences, including internal teams and external stakeholders.
  • Mentor and support other user researchers within the team, fostering professional growth and skill development.
Requirements:
  • Demonstrated experience in leading user research in agile environments.
  • In-depth knowledge of both qualitative and quantitative user research methods and techniques.
  • Excellent verbal and written communication skills in Spanish and English.
  • Strong analytical skills and ability to synthesize complex data into clear, actionable insights.
  • Experience using tools such as UserZoom, Miro, Figma, Jira, and Confluence for research and team collaboration.
  • Ability to work effectively in a multidisciplinary and collaborative team environment.
  • Results-oriented and ability to manage multiple projects and priorities simultaneously.
  • Excellent time management skills and ability to meet proposed deadlines.
What We Offer:
  • Work in a dynamic team and be part of challenging projects that will allow you to play a leading role in the transformation of the company.
  • An interesting package of social benefits (luncheon vouchers, health, life, and accident insurance, pension plan, flexible compensation plan).
  • A flexible working environment with hybrid models of face-to-face and telecommuting.
  • Access to a wide range of continuous learning opportunities for you to grow with us.
  • Participate in volunteering programs, social actions, international mobility, off-site.


  • Madrid, Madrid, España F. Hoffmann-La Roche A tiempo completo

    We are looking for a User Experience Expert to join our team at Roche, where we advance science to give people more time with the ones they love.The PositionWe are seeking a UX Design Lead with a strong background in UX Design, UX Research, and/or Service Design to create, lead, and implement the UX strategy for large complex solutions or across many...


  • Madrid, Madrid, España Cabify A tiempo completo

    User Researcher Role OverviewAt Cabify, we aim to improve mobility for people in cities worldwide. Our goal is to make cities better places to live by connecting riders to drivers at the touch of a button. We're on a mission to make private cars obsolete, but we've got a long way to go. To achieve this, we need a talented User Researcher to join our team.As...


  • Madrid, Madrid, España M3 Global Research A tiempo completo

    **Job Overview**M3 Global Research is seeking a highly experienced and skilled Associate Director, Quantitative Research to lead our client service team.The ideal candidate will have a proven track record in managing teams and providing guidance on online healthcare research projects. They should be able to adapt processes for efficient team collaboration...


  • Madrid, Madrid, España M3 Global Research A tiempo completo

    Job Description: We are seeking a highly skilled Quantitative Research Operations Lead to join our team at M3 Global Research. As a key member of our leadership team, you will be responsible for overseeing client service teams, ensuring projects are completed on time and within budget, and developing processes and procedures to improve efficiency and...


  • Madrid, Madrid, España Innovaderm Research A tiempo completo

    Company OverviewInnovaderm Research is a fast-growing company dedicated to providing high-quality clinical research services. We are committed to delivering exceptional results and fostering a collaborative environment.


  • Madrid, Madrid, España Crossover A tiempo completo

    User Experience Lead TrilogyCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Do you have an extensive background and strong opinions about designing web and mobile applications? Do you have experience leading a design team? Do you have...


  • Madrid, Madrid, España F. Hoffmann-La Roche A tiempo completo

    Role OverviewWe are seeking a seasoned User Experience (UX) expert to join our team at Roche. As a UX Design Lead, you will be responsible for creating and implementing UX strategies for large complex solutions and ensuring a functional, usable, and enjoyable experience for users that will achieve the desired business outcomes.Key Responsibilities- Provide...

  • Clinical Program Lead

    hace 7 días


    Madrid, Madrid, España Innovaderm Research A tiempo completo

    Job DescriptionAt Innovaderm Research, we are seeking a highly skilled Clinical Program Lead to oversee the conduct of clinical studies and trials.

  • User Researcher

    hace 4 semanas


    Madrid, Madrid, España BYD Europe A tiempo completo

    Job Title: User Researcher - Commercial Vehicle DevelopmentAbout the Role:We are seeking a highly skilled User Researcher to join our team in commercial vehicle development. As a User Researcher, you will be responsible for conducting user research to inform project development and strategy.Key Responsibilities:Conduct market research to inform project...


  • Madrid, Madrid, España Yazio Gmbh A tiempo completo

    Lead the WayAs our new Team Lead User Success, you will be responsible for leading our User Success Team to deliver exceptional customer experiences. With a proven track record of leadership and a passion for innovation, you will drive results and growth for our users.Key Responsibilities:Develop and implement strategies to improve user engagement and...

  • Senior UX Researcher

    hace 3 semanas


    Madrid, Madrid, España Board Deutschland A tiempo completo

    At Board International, we empower enterprises to achieve planning excellence and drive business outcomes through our Intelligent Planning Platform. Our platform has been trusted by clients for 30 years, and we continue to innovate and evolve our product to meet the needs of our clients.We are currently looking for a Senior UX Researcher to join our talented...


  • Madrid, Madrid, España Innovaderm Research A tiempo completo

    Clinical Trials Project LeadAt Innovaderm Research, we are seeking a highly skilled Clinical Trials Project Lead to join our team. As a Clinical Trials Project Lead, you will be responsible for overseeing the planning and execution of clinical trials, ensuring that all activities and deliverables are completed on time, on budget, and as expected. Key...


  • Madrid, Madrid, España USER T38 A tiempo completo

    Descripción del PuestoBuscamos a un/a Diseñador/a de Movimiento Senior con experiencia en After Effects para unirse a nuestro equipo de animación 3D en USER T38. Como miembro del equipo de Motion, serás responsable de la creación de animaciones de alta calidad para pantallas de gran formato.RequisitosExperiencia demostrable al menos 5 años como motion...

  • Research Director

    hace 4 semanas


    Madrid, Madrid, España Tgm Research A tiempo completo

    Job Description:As a Research Director at TGM Research, you will play a crucial role in building and maintaining strong relationships with our clients. You will be responsible for managing and growing key client accounts, ensuring client satisfaction, and maximizing their utilization of our online panels.Along with promoting and selling our research/panel...


  • Madrid, Madrid, España USER T38 A tiempo completo

    Detalles del PuestoEstamos buscando un/a Diseñador de Movimiento Senior con experiencia en After Effects para unirse a nuestro equipo de animación en Madrid. Como miembro del equipo de Motion de USER T38, serás responsable de la creación de animaciones de alta calidad para pantallas de gran formato.Requisitos MínimosExperiencia demostrable al menos 5...


  • Madrid, Madrid, España Telefonica S.A. A tiempo completo

    Telefónica S.A. is a leading telecommunications company seeking a skilled Product Discovery Lead to drive digitalization and transform its main app in four countries.The successful candidate will lead and execute research to gain a deep understanding of users, informing product development and strategy definition. This role requires close collaboration with...

  • Market Research Lead

    hace 3 días


    Madrid, Madrid, España CH01 CHE Fresenius Medical Care (Schweiz) AG A tiempo completo

    Job Description:We are seeking a highly skilled Market Research Lead to join our team at CH01 CHE Fresenius Medical Care (Schweiz) AG. As a key member of our Consumer Insights function, you will be responsible for delivering and validating market analytics and research in a consistent process.The ideal candidate will have 3-5+ years' experience working in...

  • Senior Product Designer

    hace 4 semanas


    Madrid, Madrid, España Yunojuno A tiempo completo

    About YunoJuno:YunoJuno is a platform that powers the future of work. Our mission is to redefine how businesses source and manage their contingent workforce. We use technology to connect the best freelancers with forward-thinking companies.The Role:We are seeking an experienced Senior Product Designer to join our team. This role involves comprehensive...

  • Senior UX Researcher

    hace 4 semanas


    Madrid, Madrid, España Board International A tiempo completo

    About the RoleWe are seeking a highly skilled Senior UX Researcher to join our talented UX Design team at Board International. As a Senior UX Researcher, you will play a crucial role in understanding our users' needs, behaviours, and motivations, translating these insights into actionable recommendations to drive the design & development of intuitive,...


  • Madrid, Madrid, España Innovaderm Research A tiempo completo

    Job SummaryThe Clinical Research Vendor Manager is responsible for managing vendors during study start-up and maintaining oversight and issue resolution management during study conduct. This role requires close collaboration with the project management team for all project-specific vendors' needs. The ideal candidate will have experience working with vendors...