User Experience Research Specialist

hace 1 semana


Madrid, Madrid, España Cabify A tiempo completo

User Researcher Role Overview



At Cabify, we aim to improve mobility for people in cities worldwide. Our goal is to make cities better places to live by connecting riders to drivers at the touch of a button. We're on a mission to make private cars obsolete, but we've got a long way to go. To achieve this, we need a talented User Researcher to join our team.

As a User Researcher, you will work in a dynamic environment where communication is key. Your primary responsibility will be to understand the contexts and motivations of our users (riders, drivers, and companies) through research. You will conduct all phases of an end-to-end research project, from brief to dissemination, and develop in-depth data analysis and synthesis to generate relevant knowledge and insights that improve our products, services, and business.

Key Responsibilities

- Work closely with design, product management, data science, engineering, business, marketing, and other areas to define and execute global, impactful, and multidisciplinary research actions.

- Detect new research actions in alignment with the organization's objectives.

- Challenge and improve research strategy and philosophy.

- Inspire and shape product strategy development, improvement, and innovation with a user-centered vision.

Requirements

- 3+ years of experience as an Individual Contributor in a User Research or similar research role.

- A degree in Psychology, Sociology, Anthropology, or a similar social science.

- Previous experience in mid-large scale research projects.

- Empathetic, synthetic, and brave approach to conclusions and insights to deepen understanding of people's needs, fears, motivations, and expectations.

- Great knowledge of qualitative research methodologies.

- High sensitivity to strategic design, user experience, and quantitative research methodologies.

- Mastery of Spanish language to interact with users and ability to clearly and concisely communicate and discuss research findings in English.

- Willingness to work with ambiguity, complexity, and interdependencies.

- Ability to manage multiple projects at once and address challenges that come with it.

About Us

Cabify is a leading mobility platform that connects riders to drivers in 8 countries and 90 cities worldwide. We have over 20 million users globally and are committed to building a world-class User Research team to help us achieve our mission. If you're passionate about user research and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.

What We Offer

- Opportunity to work with a talented team of researchers and designers.

- Collaborative and dynamic work environment.

- Professional development opportunities.

- Competitive salary and benefits package.

- Flexible working hours and remote work options.

How to Apply

If you're a motivated and experienced User Researcher looking for a new challenge, please submit your application, including your resume and a cover letter, to our careers page.

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