Especialista en Soporte L2 de Palo Alto

hace 1 mes


Madrid, Madrid, España Global Human Capital Group A tiempo completo
Descripción del Puesto

Se busca un Especialista en Soporte L2 de Palo Alto para unirse a nuestro equipo de soporte técnico. Esta posición ofrece la oportunidad de trabajar en un entorno dinámico y global, con la posibilidad de crecimiento dentro de una empresa líder en consultoría IT.

Responsabilidades
  • Desarrollar y mantener habilidades técnicas en redes y seguridad de Palo Alto.
  • Proporcionar soporte técnico a los clientes y a los equipos internos.
  • Identificar y resolver problemas técnicos complejos.
  • Colaborar con el equipo de soporte para mejorar la calidad del servicio.
Requisitos
  • Experiencia de 4-5 años en soporte técnico de redes y seguridad.
  • Conocimiento de Palo Alto y preferiblemente certificación como Palo Alto Networks Certified Network Security Engineer (PCNSE).
  • Excelentes habilidades de comunicación escrita y verbal.
  • Capacidad para trabajar bajo presión y en equipo, especialmente en entornos internacionales.
Beneficios
  • Salario competitivo.
  • Opportunidades de crecimiento y desarrollo profesional.
  • Entorno de trabajo dinámico y global.


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