Client Servicing Associate

hace 1 semana


Valladolid, Valladolid, España Ebury A tiempo completo

About the Role
Ebury Institutional - Client Servicing is a critical function within Ebury, supporting our growth in the Institutional space. As a Client Servicing Associate, you will work collaboratively with other Ebury teams to ensure that clients are well supported and transactions and processes run smoothly and safely on the Ebury platform.

Key Responsibilities
• Resolve customer-related requests via email, chat, or call
• Collaborate with internal departments to solve client queries
• Work closely with front office teams to provide exceptional customer service
• Identify upsell opportunities in existing client portfolios

About Ebury
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in over 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be.



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