API Solutions Integration Specialist
hace 4 días
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
Job ResponsibilitiesWe're looking for an API Solutions Integration Specialist to play a pivotal role in ensuring the seamless integration and optimal performance of our API solutions for our partners.
- Continuously monitor commercial and technical metrics for our partners to ensure constant improvements;
- Track and analyze key performance indicators (KPIs) such as Bans, Search & Booking Timeouts, Mapping Assessment, and Error Rates;
- Conduct detailed analysis of metrics to identify areas requiring improvement;
- Formulate conclusive insights and actionable recommendations to enhance performance and efficiency;
- Report identified issues to relevant internal teams (Product, API Support, Pricing, etc.) to ensure timely resolution;
- Maintain clear and effective communication channels to facilitate prompt issue resolution;
- Foster the development of new features in the market;
- Scale new features for quick implementation by clients, ensuring they derive maximum benefit from our solutions;
- Work closely with the commercial teams to ensure client KPIs are met;
- Provide strategic recommendations to improve the performance of top clients;
- Identify technical gaps in a client's integration;
- Collaborate with clients to resolve integration issues and enhance their API usage experience;
- Spend working time on business trips, including meetings with clients, industry events, and other business-related events.
We're looking for someone with a strong analytical background, technical expertise, and excellent communication skills to join our team as an API Solutions Integration Specialist. If you are passionate about the travel industry, enjoy working with APIs, and are eager to take on new challenges, we'd love to hear from you
RequirementsTo be successful in this role, you should have:
- Relevant experience in the travel industry, with a minimum of 3 years of experience in API optimization;
- Specialized knowledge of API onboarding and management;
- Technical knowledge of JSON and SQL;
- Advanced English language skills;
- Location – preferably in Spain, but also open to candidates from other Southern European countries;
- Travel requirements – up to 20% of travel time may be required;
- Analytical skills and ability to work with data-driven decision-making;
- International mindset and ability to work across different cultural contexts.
We offer a dynamic and supportive work environment, with opportunities for growth and development. As an API Solutions Integration Specialist, you'll be part of a talented team that is passionate about innovation and making a difference in the travel industry.
We're committed to your success and offer a range of benefits, including flexible schedules, opportunities for training and development, and a comprehensive compensation package.
If you're motivated, proactive, and passionate about the travel industry, we'd love to hear from you Apply now to join our team as an API Solutions Integration Specialist and take the first step towards an exciting new career opportunity
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