Senior Operations Manager

hace 2 semanas


Málaga, Málaga, España Amazon Road Transport Spain, S.L.U. A tiempo completo
Job Summary

As a Senior Operations Manager at Amazon Road Transport Spain, S.L.U., you will be responsible for promoting a culture of safety and wellbeing within your team. You will analyze and implement corrective actions to ensure quality and productivity are consistently high and business objectives are met across all shifts. Your key responsibilities will include supporting and leading a team, handling administrative work, and building a strong team culture. You will also analyze performance and suggest process improvements to optimize work and improve customer service.

Key Responsibilities

• Promote a culture of safety and wellbeing within your team
• Analyze and implement corrective actions to ensure quality and productivity are consistently high and business objectives are met across all shifts
• Support and lead a team while handling administrative work and building a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer service
• Collaborate with other managers to standardize shift processes

About the Role

You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency. Your days will include prioritizing routine team management and daily operational tasks, alongside individual escalations, process improvement work, and operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Requirements

• Bachelor's degree (or working towards a bachelor's degree)
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis
• Experience of communicating with a wide range of stakeholders, including peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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