Italian Sales Representative
hace 2 meses
Teleperformance Spain, a leading provider of contact center services, is seeking a highly motivated and experienced Italian Inside Sales Representative to join our growing project in Barcelona.
About the Role:
- Achieve a minimum number of interactions per day to drive sales growth and customer satisfaction.
- Qualify and manage inbound leads, identifying business needs and personalizing product offerings.
- Develop a deep understanding of onboarding requirements and processes for our product across different regions.
- Work closely with businesses to collect and submit information required to complete our onboarding process.
- Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process.
- Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support.
- Work in a fast-changing, fast-paced workplace with a dynamic team.
Requirements:
- Native Level of Italian.
- Ability to speak and write English fluently.
- Experience in a fast-paced, scaled operations environment.
- Experience working in a call center environment.
- Experience working in a customer-facing role.
- Extremely high attention to detail and strong organizational skills.
- Structured communicator, both written and spoken.
- Ability to produce high-quality work under strict deadlines.
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel.
- Ability to work independently and complete day-to-day tasks with minimal supervision.
Nice to Have:
- Bachelor's degree in Business.
- 2+ years of experience in similar fields: working with legal teams, trust & safety, vetting or similar.
- At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role.
- Experience working with local legislation or government entities.
- Familiarity with home services, such as plumbing, locksmiths, electrical etc.
What We Offer:
- Full-time position (39 hours/week).
- Salary: 18.000€ gross/year - up to 1.000€ gross/year (bonus).
- Hybrid working model in Barcelona.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
- Permanent Contract.
- Intense specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development.
- Established career path to grow within the project.
- Continuous training and certifications within Google products.
- Bi-weekly, monthly or quarterly contests.
- Employment with the world's largest provider of contact center services.
- Excellent work environment, great colleagues, social arrangements and personal development.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
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