Italian Sales Representative

hace 2 meses


Barcelona, Barcelona, España Teleperformance A tiempo completo

Teleperformance Spain, a leading provider of contact center services, is seeking a highly motivated and experienced Italian Inside Sales Representative to join our growing project in Barcelona.

About the Role:

  • Achieve a minimum number of interactions per day to drive sales growth and customer satisfaction.
  • Qualify and manage inbound leads, identifying business needs and personalizing product offerings.
  • Develop a deep understanding of onboarding requirements and processes for our product across different regions.
  • Work closely with businesses to collect and submit information required to complete our onboarding process.
  • Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process.
  • Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support.
  • Work in a fast-changing, fast-paced workplace with a dynamic team.

Requirements:

  • Native Level of Italian.
  • Ability to speak and write English fluently.
  • Experience in a fast-paced, scaled operations environment.
  • Experience working in a call center environment.
  • Experience working in a customer-facing role.
  • Extremely high attention to detail and strong organizational skills.
  • Structured communicator, both written and spoken.
  • Ability to produce high-quality work under strict deadlines.
  • Proficient in Google Docs and Sheets and/or Microsoft Word and Excel.
  • Ability to work independently and complete day-to-day tasks with minimal supervision.

Nice to Have:

  • Bachelor's degree in Business.
  • 2+ years of experience in similar fields: working with legal teams, trust & safety, vetting or similar.
  • At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role.
  • Experience working with local legislation or government entities.
  • Familiarity with home services, such as plumbing, locksmiths, electrical etc.

What We Offer:

  • Full-time position (39 hours/week).
  • Salary: 18.000€ gross/year - up to 1.000€ gross/year (bonus).
  • Hybrid working model in Barcelona.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
  • Permanent Contract.
  • Intense specific sales training.
  • A permanent presence of coaches who will facilitate your personal and professional development.
  • Established career path to grow within the project.
  • Continuous training and certifications within Google products.
  • Bi-weekly, monthly or quarterly contests.
  • Employment with the world's largest provider of contact center services.
  • Excellent work environment, great colleagues, social arrangements and personal development.
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.


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