Client Service Liaison

hace 16 horas


Alicante, Alicante, España Viking Assistance Group A tiempo completo
About Us

Viking Assistance Group is a leading provider of roadside assistance services, dedicated to delivering exceptional support to our customers. Our team operates from offices in Torrevieja, offering a dynamic and collaborative work environment.

Role Overview

We are seeking a skilled Roadside Assistance Representative to join our team. In this role, you will be responsible for providing top-notch service to our customers, working independently and as part of a larger team to ensure seamless support.

Key Responsibilities

The successful candidate will:

  • Receive and respond to phone inquiries from customers requiring roadside assistance;
  • Work closely with various systems to resolve challenges efficiently;
  • Assist partners in the insurance and automotive industry with questions related to roadside assistance;
Requirements

To excel in this role, you should possess:

  • Experience in customer service (an advantage);
  • Fluency in Danish, both spoken and written;
  • Proficiency in English, both spoken and written;
  • Good knowledge of data/technology;
  • A clean criminal record (a prerequisite);
Competitive Salary and Benefits

We offer a competitive salary range of 25000-35000 EUR per year, depending on experience, as well as:

  • Newly renovated offices with sea views in the center of Torrevieja;
  • A great working environment with experienced colleagues;
  • Comprehensive training and excellent opportunities for personal and professional growth;
  • A rotating schedule;
  • Rotating weekend shift available
About the Role

This is a fantastic opportunity to join a growing company and contribute to delivering exceptional customer experiences. If you have any questions, please do not hesitate to contact us.



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