Client Service Liaison
hace 16 horas
Viking Assistance Group is a leading provider of roadside assistance services, dedicated to delivering exceptional support to our customers. Our team operates from offices in Torrevieja, offering a dynamic and collaborative work environment.
Role OverviewWe are seeking a skilled Roadside Assistance Representative to join our team. In this role, you will be responsible for providing top-notch service to our customers, working independently and as part of a larger team to ensure seamless support.
Key ResponsibilitiesThe successful candidate will:
- Receive and respond to phone inquiries from customers requiring roadside assistance;
- Work closely with various systems to resolve challenges efficiently;
- Assist partners in the insurance and automotive industry with questions related to roadside assistance;
To excel in this role, you should possess:
- Experience in customer service (an advantage);
- Fluency in Danish, both spoken and written;
- Proficiency in English, both spoken and written;
- Good knowledge of data/technology;
- A clean criminal record (a prerequisite);
We offer a competitive salary range of 25000-35000 EUR per year, depending on experience, as well as:
- Newly renovated offices with sea views in the center of Torrevieja;
- A great working environment with experienced colleagues;
- Comprehensive training and excellent opportunities for personal and professional growth;
- A rotating schedule;
- Rotating weekend shift available
This is a fantastic opportunity to join a growing company and contribute to delivering exceptional customer experiences. If you have any questions, please do not hesitate to contact us.
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