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Product Manager
hace 2 meses
We are seeking an experienced Product Manager to lead our EMEA Market efforts for our Shiji Enterprise Platform. As a key member of our team, you will be responsible for defining business processes, designing functional systems, and gathering competitive intelligence to drive product development and customer satisfaction.
Key Responsibilities- Act as a global specialist/lead for hotel business process definition, functional system design, and requirements gathering.
- Oversee regionally developed products and 3rd party integrations, relationships, and programs.
- Gather and maintain competitive intelligence, conduct or assist with Win/Loss analysis.
- Specify and prioritize regional market and customer requirements for current and future products.
- Provide deep business research and solution guidance as required by project development phases.
- Provide 'product expert' technical assistance to developer/level 3 support, regional sales, and the operational team.
- Communicate with global representatives on all product requirements, development, and customer-driven needs.
- Lead theoretical and conceptual presentations, discussions, and dialogue.
- 1-3 years of relevant work experience in the software industry.
- 3+ years experience working in the hospitality industry with exposure to multiple departments and/or varying service levels.
- Experience conducting user research and testing to understand user needs.
- Experience identifying goals, metrics, and analytics to measure product value.
- Experience developing product roadmaps.
- Experience working as a Product Manager in a modern software development-based enterprise environment.
- Demonstrated experience with modern software development product management practices and agile methodologies.
- Experience documenting and modeling end-user process flows based around user personas and the identification of business entities.
- Experience communicating with and influencing functional and technical team members at all levels in the organization.
- Experience working as part of a collaborative, cross-functional, modern software design and development team.
Reviewpro is a technology company that provides software solutions and services for the hospitality, food service, retail, and entertainment industries. We are committed to connecting the global business of hospitality and empowering our customers to better connect with their guests.
