Burberry Team Lead

hace 6 horas

Barcelona, Barcelona, España Burberry A tiempo completo

Job Title: Team Manager

Job Summary:

As a Team Manager at Burberry, you will be responsible for leading a high-performing team to deliver exceptional customer service and drive sales performance. You will work closely with store management to achieve sales targets and identify strategies to exceed performance standards.

Key Responsibilities:

* Analyze store performance and KPIs to identify areas for improvement and develop strategies to drive business growth
* Lead and support all activities to achieve store objectives, including sales performance, customer service, and team development
* Build and nurture relationships with customers, personal shoppers, and competitors to drive business growth
* Be a brand ambassador and serve as a specialist for all product categories, exhibiting passion for the Burberry brand and strong product knowledge
* Perform with high integrity in company compliance

Client Management:

* Be a role model to the team in offering an excellent client experience, demonstrating passion for product, styling, and ultimately selling
* Develop long-term relationships with top clients and engage in client outreach to drive business growth

Team Development:

* Have excellent product knowledge and guarantee consistent standards across the store team
* Lead a high-performing customer-facing and service-oriented team, setting performance targets and driving productivity

About Burberry:

Burberry is a purpose-driven brand that believes creativity opens spaces. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a values-driven brand, we are committed to being a force for good in the world, creating the next generation of sustainable luxury for customers, driving industry change, and championing our communities.

What We Offer:

* A dynamic and inspiring work environment that fosters creativity and innovation
* Opportunities for professional growth and development
* A competitive salary and benefits package
* A chance to work with a purpose-driven brand that makes a positive impact on the world

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving sales performance, we encourage you to apply for this exciting opportunity.

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