Burberry Client Advisor
hace 7 días
Role Overview
Burberry is seeking a skilled Client Advisor to deliver exceptional customer experiences and drive sales in our Flagship Store in Paseo de Gracia.
Key Responsibilities
- Meet and exceed individual and store sales and other commercial KPIs.
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling.
- Follow the Client journey to elevate the Client experience in the store.
- Be efficient in following up and delivering after-sales services to our clients.
Client Engagement
Build meaningful relationships with Clients and work by appointment to provide a personalized service and promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset.
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow-up on sales or client requests.
Requirements
- A proven track record in delivering sales and exceeding targets in the luxury retail industry.
- Previous experience in Clientelling.
- A strong interest in fashion, art, and culture.
- Strong product knowledge and good understanding of store retail operations.
- Experience in working as part of a team.
Please note, when applying for this Client Advisor vacancy, you are not applying for an open position but to a talent pool for future vacant opportunities.
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