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EU ProServe Operations Manager

hace 2 meses

Madrid, Madrid, España Amazon A tiempo completo

About the Role

We are seeking an exceptional EU ProServe Operations Manager to join our team. As a key member of our organization, you will be responsible for optimizing our operations and processes to deliver high-quality results.

Job Responsibilities

  • Manage end-to-end resource allocation for the ProServe team
  • Analyze weekly demand and prioritize resource assignment efficiently
  • Own resource management reporting to leadership
  • Develop and implement strategies for EU ProServe's use of Certinia
  • Work closely with Sales Tech to improve processes and launch new features
  • Meet with Customer Success Managers to discuss opportunities for improvement
  • Contribute to EU ProServe WBR to analyze utilization trends

About You

You have a passion for process optimization and data-driven decision making. You are a natural problem solver with excellent communication skills. You thrive in fast-paced environments and are comfortable working independently or as part of a team.

About Amazon

Amazon is reinventing on behalf of the business customer, focused on building Amazon Business (AB), the B2B marketplace on Amazon. Our mission is to provide business customers with pricing, selection, and convenience, designed for businesses of all sizes.

What We Offer

A competitive salary of $120,000 per year, reflecting your value to our organization. Benefits include comprehensive health insurance, retirement savings plan, and generous time off.