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Delivery Manager UK
hace 2 meses
About the Role
The Delivery Manager UK will be responsible for ensuring the successful deployment of APIs, Services, and Tools designed by the Product Management team in the production environments of Telefonica's Operating Businesses (OBs). This role will play a critical part in transforming the core of Telefonica and the entire Telco industry.
Main Responsibilities
- Bring the Open Gateway project to the UK market.
- Develop and implement a local vision for the Open Gateway project, aligning with global teams and ensuring compliance with expected time plans.
- Define the local scope of the Open Gateway project, identifying risks and dependencies, and coordinating with local legal, business, and management areas.
- Implement the Open Gateway Delivery Process in assigned OBs to ensure bi-monthly releases.
- Support Engineering and Operations areas of the OBs, communicating scope and process definitions.
- Provide regular project updates to stakeholders, collaborating with OB Product Managers and PMOs.
- Align and coordinate between multiple local units, facilitating communication between operational and business areas.
- Prepare weekly OB reports for main stakeholders.
Key Challenges
- Maintain an end-to-end view of a complex project with multiple stakeholders.
- Prevent misunderstandings, weak commitments, or procrastination from any team involved.
- Maintain collaboration, trust, and teamwork with global and local teams.
- Ensure appropriate coordination and communication with relevant teams and cross-functional stakeholders.
- Address barriers through problem-solving and coordination with stakeholders.
Requirements
- Preferably, but not required, MSc/BSc degree in Computer Science, Telecommunication Engineering, Industrial Engineering, or related technical field.
- Degrees in Business Administration, Marketing, or Law are also welcome if the candidate has substantial experience with technical products.
Desired Skills
- Ability to communicate clearly with management.
- Ability to focus on the most important matters.
- Strong network of Telefonica stakeholders, mostly with OBs.
- Deep knowledge of the way Telefonica operates at a practical level.
- Empathy to understand other teams' constraints and work around them.
- Creativity to suggest solutions to project roadblocks.
- Manage uncertainty and navigate the unknown.
- Resilient, understanding the challenges of working within and with big organizations.
- Driven, self-motivated, results-oriented.
- Teamwork, enjoy working together and open to share ideas/support.
Professional Experience
- 2 years of experience in managing projects, preferably involving several countries and global units.
Language Skills
- Fluent in Spanish and English.
- Portuguese or German will be a plus.
