Technical Support Specialist
hace 3 semanas
We are seeking a highly skilled Technical Support Specialist to join our team in Madrid. As a native Italian speaker with an advanced level of English, you will be responsible for providing top-notch customer service to clients from around the world.
Key Responsibilities- Provide technical support via phone, email, or chat to customers in multiple languages
- Troubleshoot and resolve complex technical issues in a timely manner
- Collaborate with internal teams to ensure seamless communication and issue resolution
- Native or bilingual level of Italian
- Advanced level of English (B2)
- Residence in Madrid
- A permanent contract with career opportunities
- A salary of €18,461 gross per year
- A full-time working day (39h/s) from Monday to Friday on a rotating schedule between 8:00 - 20:00h at our hub in Madrid
- Possibility of Hybrid modality after 6 months
- Training within a contract for 3 weeks starting on December 16th from 9:00 am to 6:00 pm
- An excellent work environment within an international team
We value continuous growth, integral wellness, and creating exceptional experiences for our employees and customers alike. If you're passionate about delivering outstanding customer service and have the skills and qualifications we're looking for, we encourage you to apply.
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