Credit Manager

hace 3 días


Madrid, Madrid, España Personio A tiempo completo
Role Overview:

As a Junior Manager Credit & Cash Collections at Personio, you will play a vital role in our Core Accounting team, ensuring the complete and timely collection of customer receivables. You will contribute to the development of our Accounts Receivable function and support our continued growth path.


Key Responsibilities:

Execute and develop cash collection strategies to ensure timely payment of customer invoices
Monitor overdue accounts and follow up with customers for payment
Execute our cash collection process to deliver timely collection of all overdue outstanding receivables via written correspondence and telephone
Support the definition, implementation, and execution of continuous process improvements to increase efficiency and success of cash collection
Record, track, and reconcile incoming payments from customers
Provide resolution to billing inquiries, collection issues, customer discrepancies, and short payments
Communicate effectively with customers regarding billing inquiries, payment discrepancies, and overdue accounts, providing excellent customer service while addressing customer concerns and resolving issues promptly

Reporting and Record-Keeping:

Maintain accurate and up-to-date records of accounts receivable transactions
Prepare regular reports on accounts receivable status, including aging reports and collections

Collaboration:

Collaborate effectively with other departments, such as sales and customer service, as well as external stakeholders, such as collection agencies, to ensure seamless processes related to cash collection
Work closely with the finance team to reconcile accounts and ensure financial accuracy

Requirements:

Proven experience of at least 1-2 years in Accounting, Collection Management, or a similar role, preferably in SaaS industry
Strong service orientation and customer focus
Strong attention to detail and accuracy in data entry and record-keeping
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Fluency in written and spoken English and German
Educational background in Accounting, Finance, or a related field is preferred

About Personio:

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race. We offer a competitive reward package, including salary, benefits, and pre-IPO equity, as well as opportunities for personal development and growth. Join us in shaping the future of HR technology and making a positive impact on the environment and society.



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