Customer Support Specialist
hace 2 días
We are seeking a highly skilled Customer Engineer to join our team at Ubix Corporation. As a key member of our customer support team, you will be responsible for ensuring the optimal performance of our equipment and providing exceptional service to our clients.
Key Responsibilities:
- Respond to service calls within 2 hours to ensure timely resolution of issues.
- Monitor the performance of assigned machines and identify areas for improvement.
- Conduct regular site visits to assess machine performance and provide recommendations for upgrades or replacements.
- Sell spare parts for outright purchase machines to clients.
Requirements:
- Preferably an Electrical Engineer, Electronics & Communication Engineer, or Computer Engineer.
- Fresh graduates are encouraged to apply.
- Excellent communication skills.
- Ability to work in a field-based environment.
Working Conditions:
Monday to Friday schedule.
This is a full-time, permanent position.
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