Customer Support Specialist

hace 2 días


Cádiz, Cádiz, España Ubix Corporation A tiempo completo
Job Summary

We are seeking a highly skilled Customer Engineer to join our team at Ubix Corporation. As a key member of our customer support team, you will be responsible for ensuring the optimal performance of our equipment and providing exceptional service to our clients.

Key Responsibilities:

  • Respond to service calls within 2 hours to ensure timely resolution of issues.
  • Monitor the performance of assigned machines and identify areas for improvement.
  • Conduct regular site visits to assess machine performance and provide recommendations for upgrades or replacements.
  • Sell spare parts for outright purchase machines to clients.

Requirements:

  • Preferably an Electrical Engineer, Electronics & Communication Engineer, or Computer Engineer.
  • Fresh graduates are encouraged to apply.
  • Excellent communication skills.
  • Ability to work in a field-based environment.

Working Conditions:

Monday to Friday schedule.

This is a full-time, permanent position.



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