Payroll Country Owner
hace 2 semanas
About Alight
Alight is a global leader in human capital solutions, dedicated to empowering companies and employees to power confident decisions for life.
Our Story
At Alight, we believe that a company's success starts with its people. We champion people, help our colleagues grow with purpose, and encourage them to be alight.
Our Values
Champion People – We create a place where everyone belongs, and we're empathetic towards our colleagues and clients.
Grow with Purpose – We're inspired by our higher calling of improving lives, and we help our colleagues grow with purpose.
Be Alight – We act with integrity, are real, and empower others to be their best selves.
The Role
The Payroll Country Owner will be a key member of our Alight Pay project team, responsible for defining the local payroll country setup and maintaining the country solution. This role requires expertise in country legislation, payroll compliance, and project management.
Responsibilities
- Owns the payroll solution for the country
- Key point of contact for sales when a person is required to represent our payroll solution for that country
- Monitor regulatory environment and ensure changes are understood, planned, and incorporated into the country payroll standards and workbooks
- Maintain documentation for country standard payroll processing
- Maintain all the country standard workbooks and documentation that state what is included in the standard deployment for the country in line with country legislative changes
- Project manage activation of new customers to the tool
- Review account status and participate in service review meetings with the client
- Support country payroll teams in running payroll and providing tier 1 support and triage for all technical questions and problems
- Manage and maintain clear and informative communications to internal teams and the client to support the efficient processing of payrolls and systems
- Work with relevant teams across Alight to ensure changes to the technical environment are understood, tested, and that all documentation is updated to reflect those changes
- Upskill and develop team members through training delivery and coaching to enable them to fulfill their role
Requirements
- Fluent in English (written, oral)
- Advanced level of Excel
- Country legislation expertise
- HR Consulting, payroll, and outsourcing industry experience
- A solutions-based thinker with a natural inquisitive mind
- Attention to detail
- At least 7 years' experience in a payroll role
- Business analysis experience
- Experience working for a global organization with a multi-cultural environment
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