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hace 2 meses
Job Summary:
The Payroll Processing Specialist is responsible for managing the day-to-day payroll processing in a business-as-usual (BAU) environment. This role serves as the primary point of contact for client requests and collaborates with the Payroll Country Owner (PCO) to provide exceptional customer service while adhering to country-specific standards.
Key Responsibilities:
- Manage payroll processing in the BAU environment, ensuring accuracy and efficiency.
- Act as the first point of contact for client requests, providing timely and effective solutions.
- Collaborate with the PCO to deliver customer service, adhering to country standards.
- Participate in the activation phase, including client workshops, testing activities, and providing support to the PCO as needed.
Requirements:
This role requires a strong understanding of payroll processing and customer service principles. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a team environment.
