Payroll Processing Specialist
hace 2 días
As a key member of the Alight team, you will play a critical role in delivering exceptional payroll services to our clients. The successful candidate will be responsible for running payroll processing in our day-to-day business-as-usual environment, ensuring seamless execution and high-quality results.
The ideal candidate will possess a strong background in payroll, with a minimum of 4 years of experience in a similar role. They will also have excellent communication skills, with the ability to work effectively with clients and internal stakeholders. Additionally, they will be proficient in Excel and have a solutions-based approach to problem-solving.
The successful candidate will be responsible for participating in projects activating Alight Pay for customers, maintaining and improving client processing, and validating all created client updates and rules within Alight Pay. They will also be involved in the activation phase, including participation in client workshops, testing activities, and providing support to the Payroll Country Owner as needed.
Key Responsibilities:
- Run end-to-end payroll following payroll calendar(s) and agreed processes
- Participate in projects activating the customer solution, including set up and testing of Alight Pay customer workbooks where appropriate and with PCO support
- Participate in project meetings and provide input in status reports
- Follow country standards and best practices for the client solution
- Support with client workbooks and related product and process documentation
- Complete client testing scenarios for each product release and client workbook update
- Ensure SOC controls are completed on time and with the necessary evidence
- Conduct Knowledge Transfer sessions and support colleagues and clients
- Act as the first point of contact for client support
- Ability to recognize and deal appropriately with sensitive and confidential information
- Support improvement initiatives
- Update internal stakeholders in a timely and accurate way
- Participate in projects and activities as needed
Knowledge, Skills, Abilities, and Experience:
- Fluent in English (written, oral)
- Advanced level of Excel
- HR Consulting, payroll and outsourcing industry experience
- A solutions-based thinker with a natural inquisitive mind
Work Experience:
- At least 4 years' experience in a payroll role
- Business analysis experience
- Experience working for a global organization with a multi-cultural environment
We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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