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Job Summary:
The Payroll Delivery Expert plays a critical role in the day-to-day operation of payroll processing for Alight Inc. group companies. This position requires strong communication and problem-solving skills to provide exceptional customer service to clients.
Key Responsibilities:
- Run payroll processing in the BAU environment
- Act as the first point of contact for client requests
- Collaborate with the Payroll Country Owner (PCO) to provide customer service and follow country standards
- Participate in client workshops and testing activities during the activation phase
- Provide support to the PCO during the activation phase
Requirements:
As a Payroll Delivery Expert, you will be responsible for ensuring the smooth operation of payroll processing. You will work closely with the PCO to provide exceptional customer service and ensure that client requests are met.
What You'll Bring:
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Ability to follow country standards and procedures
What We Offer:
As a Payroll Delivery Expert at Alight, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. You will be part of a dynamic and fast-paced environment that is committed to innovation and excellence.