Senior Service Management Specialist
hace 1 semana
Job Title
Senior Service Management Specialist
Amadeus is seeking a Senior Service Management Specialist to play a pivotal role in ensuring customer satisfaction, adoption, marketing, onboarding, and training for all products and services within the Business Analytics Services portfolio.
Key Responsibilities
- Develop and implement strategies to promote Business Analytics Services adoption.
- Organize and deliver onboarding and training programs for effective service utilization.
- Collaborate with business units to tailor communication efforts and ensure effectiveness.
- Maintain a centralized repository of information for Business Analytics Services.
- Develop processes for effective knowledge sharing and promote a culture of learning.
- Tailor change management efforts to meet the needs of stakeholders, implement plans to support enhancements and monitor their impact.
- Contribute to the Continuous Improvement Plan based on customer feedback and monitor its effectiveness.
- Promote a culture of agility, knowledge sharing, and innovation within the organization.
- Create, apply, and ensure service management frameworks usage among analytics teams.
About the Ideal Candidate
We are looking for a candidate with a minimum of 5 years of experience in communication, knowledge, and change management roles. The ideal candidate should have a strong understanding of Analytics technologies such as QlikSense, Power BI, and SAP Analytics Cloud. Expertise in Microsoft 365 suite, including SharePoint, Stream, and Teams, is also required. Fluency in English is a must, and proficiency in French or Spanish is a plus.
What We Offer
Amadeus provides a complete rewards offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. We offer a truly global DNA, with a diverse and inclusive community that fosters a culture of belonging and fair treatment. We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
-
Senior Service Management Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Service Management Specialist to join our dynamic team at Amadeus. As a key member of our Business Analytics Services portfolio, you will play a pivotal role in ensuring customer satisfaction, adoption, and utilization of our services.Key ResponsibilitiesDevelop and implement strategies to promote Business...
-
Senior Service Management Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Service Management Specialist to join our dynamic team at Amadeus. As a key member of our Business Analytics Services portfolio, you will play a pivotal role in ensuring customer satisfaction, adoption, and utilization of our services.Key ResponsibilitiesDevelop and implement strategies to promote Business...
-
Senior Service Management Expert
hace 7 días
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Senior Service Management SpecialistAbout the Role:We are seeking a Senior Service Management Specialist to join our dynamic team at Amadeus. As a key member of our Business Analytics Services portfolio, you will play a pivotal role in ensuring customer satisfaction, adoption, marketing, onboarding, and training for all products and services.Key...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Service Delivery Senior SpecialistWe are seeking a highly skilled Service Delivery Senior Specialist to join our team at Amadeus. As a key member of our financial systems team, you will be responsible for designing, building, and testing cycles for purchasing functionality in our financial systems, including Coupa and SAP MM.Key...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Service Delivery Senior SpecialistWe are seeking a highly skilled Service Delivery Senior Specialist to join our team at Amadeus. As a key member of our financial systems team, you will be responsible for designing, building, and testing cycles for purchasing functionality in our financial systems, including Coupa and SAP MM.Key...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Service Delivery Senior SpecialistAmadeus is seeking a highly skilled Service Delivery Senior Specialist to join our team. As a key member of our financial systems team, you will be responsible for designing, building, and testing cycles for purchasing functionality in our Coupa and SAP MM systems.Key Responsibilities:Conduct configuration...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Service Delivery Senior SpecialistAmadeus is seeking a highly skilled Service Delivery Senior Specialist to join our team. As a key member of our financial systems team, you will be responsible for designing, building, and testing cycles for purchasing functionality in our Coupa and SAP MM systems.Key Responsibilities:Conduct configuration...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España 1011 Amadeus It Group S.A. A tiempo completoJob Title: Service Delivery Senior SpecialistWe are seeking a highly skilled Service Delivery Senior Specialist to join our team at Amadeus. As a key member of our organization, you will play a critical role in enhancing our financial systems, specifically Coupa and SAP MM.Key Responsibilities:Design, build, and test cycles for purchasing functionality in...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Service Delivery Senior SpecialistAmadeus is seeking a highly skilled Service Delivery Senior Specialist to join our team. As a key member of our financial systems team, you will be responsible for designing, building, and testing cycles for purchasing functionality in our Coupa and SAP MM systems.Key Responsibilities:Configure and customize Coupa...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title: Service Delivery Senior SpecialistAmadeus is seeking a highly skilled Service Delivery Senior Specialist to join our team. As a key member of our financial systems team, you will be responsible for designing, building, and testing cycles for purchasing functionality in our Coupa and SAP MM systems.Key Responsibilities:Configure and customize Coupa...
-
Service Delivery Senior Specialist
hace 3 semanas
Madrid, Madrid, España 1011 Amadeus It Group S.A. A tiempo completoJob Title: Service Delivery Senior SpecialistWe are seeking a highly skilled Service Delivery Senior Specialist to join our team at Amadeus. As a key member of our organization, you will play a critical role in enhancing our financial systems, specifically Coupa and SAP MM.Key Responsibilities:Design, build, and test cycles for purchasing functionality in...
-
IT Service Continuity Management Specialist
hace 2 semanas
Madrid, Madrid, España Axa Group A tiempo completoJob SummaryAs an IT Service Continuity Management Specialist at Axa Group, you will play a key role in promoting the Operational Resilience, IT Service Continuity Management, and IT Resilience Group strategies as part of the business resilience model for the Group. You will support the Group IT Service Continuity Management lead in the implementation of the...
-
Category Management Specialist
hace 2 semanas
Madrid, Madrid, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoJob Title: Qc084 Category SpecialistAbout the Role:We are seeking a highly skilled Category Management Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. As a key member of our organization, you will be responsible for providing internal and external relevant information and data flow to ensure customer centricity and...
-
Category Management Specialist
hace 2 semanas
Madrid, Madrid, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoJob Title: Qc084 Category SpecialistAbout the Role:We are seeking a highly skilled Category Management Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. As a key member of our organization, you will be responsible for providing internal and external relevant information and data flow to ensure customer centricity and...
-
Category Management Specialist
hace 2 semanas
Madrid, Madrid, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoJob SummaryPuroClean Certified Restoration Specialist of Auburn seeks a skilled Category Management Specialist to drive internal and external information flow, ensuring customer-centricity and consumer-driven decisions. The ideal candidate will create and coordinate the Category Management Vision, design strategies, and identify potential projects to ensure...
-
Senior Service Management Expert
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title:Senior Service Management SpecialistThis role plays a pivotal part in ensuring customer satisfaction, adoption, and marketing of Business Analytics Services. The ideal candidate will develop and implement strategies to promote service adoption, organize onboarding and training programs, and maintain a centralized repository of information.Key...
-
Senior Service Management Expert
hace 3 semanas
Madrid, Madrid, España Amadeus A tiempo completoJob Title:Senior Service Management SpecialistThis role plays a pivotal part in ensuring customer satisfaction, adoption, and marketing of Business Analytics Services. The ideal candidate will develop and implement strategies to promote service adoption, organize onboarding and training programs, and maintain a centralized repository of information.Key...
-
Category Management Specialist
hace 2 semanas
Madrid, Madrid, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoJob Title:Category SpecialistJob Summary:We are seeking a highly skilled Category Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. The successful candidate will be responsible for providing internal and external relevant information and data flow to ensure customer centricity and consumer driven decisions.Key...
-
IT Service Continuity Management Specialist
hace 2 semanas
Madrid, Madrid, España Axa A tiempo completoJob SummaryWe are seeking an IT Service Continuity Management Specialist to join our team at Axa. As a key member of our Operational Resilience team, you will play a crucial role in promoting Group Operational Resilience vision and ambition for sounding practice implemented at Entities.Your mission will be to act as a catalyzer for cultural change on...
-
Senior Security Specialist
hace 3 semanas
Madrid, Madrid, España Isg International Service Group A tiempo completoJob Title: Senior Security SpecialistJoin Isg International Service Group as a Senior Security Specialist and contribute to the success of our client, a global leader in the chemical industry. Our client is dedicated to creating innovative solutions that shape the future of the chemical industry.Your Responsibilities:Provide security remediation-related...