Executive Culinary Manager @ Accor Hotels
hace 3 días
Company Overview
Accor, a pioneering leader in responsible hospitality, has over 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. With 45 brands under its umbrella, each unique yet united by the goal of innovation and challenge to the status quo.
Job Description
As an Executive Culinary Manager at Accor Hotels, you will lead culinary activities in alignment with the company's corporate strategy. You will ensure seamless execution of hotel actions, conduct regular communication meetings, and maintain effective departmental briefings. Your role involves ensuring guest-contact culinary employees deliver exceptional service, providing excellent support to internal customers, and handling complaints and inquiries efficiently.
Key Responsibilities
Guest Service: Ensure all guest-contact culinary staff provide top-notch service, maintaining brand promises and fostering positive guest interactions. Conduct observations and coaching to improve employee performance. Address guest complaints and inquiries professionally.
Financial: Maximize employee productivity through flexible scheduling, multi-skilling, and multi-tasking. Work with Directors to optimize profit centers and cost structures while delivering on brand promises. Prepare annual business plans and analyze business performance for forecasting.
Marketing: Assist the Director of Guest Services in preparing and updating the annual marketing plan. Identify opportunities to increase awareness and drive business growth.
Qualifications
We seek a highly experienced candidate with at least 5 years of similar roles, preferably with pre-opening experience. A Bachelor of Hotel Management (BHM) degree or equivalent is essential.
Salary Information
The estimated salary range for this position is $120,000 - $180,000 per year, depending on location and experience.
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