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Senior Business Analyst
hace 1 mes
Job Summary
As a Senior Business Analyst on the Payment Integrity team at Cigna, you will play a key role in supporting the maintenance of the Health Cloud environment. With a strong analytical mindset and excellent communication skills, you will be responsible for articulating complex business concepts to both technical and non-technical stakeholders. Your expertise in project management and business analysis will enable you to develop, specify, validate, and document business needs, as well as train and maintain documentation related to new procedures. You will also facilitate and coordinate key meetings, ensuring that all project governance, outcomes, and decisions are documented for traceability and auditability. This role requires collaboration with the Payment Integrity team to ensure alignment and efficiencies within delivery, as well as sharing risks, issues, analysis, outcomes, and best practices.
Key Responsibilities
Manage the intake form process for all Health Cloud requirements and support queries related to the Payment Integrity team processes in Health Cloud.
Collate and deliver relevant training to end users and managers on functionality, reporting, and usage of Health Cloud (and any other relevant products being managed). Deliver cohesive updates on any new changes.
Partner with the Payment Integrity team in facilitating user acceptance test approach and test cases.
Ensure operational readiness upon delivery of change.
Investigate, evaluate, and report alternative solutions to business needs and recommend preferred solutions.
Manage small projects/work streams that cross multiple business and technology areas following Agile or Waterfall methodology working closely with the business stakeholders and Project Manager.
Maintain change request and governance log and present monthly to senior management to ensure appropriate prioritization of tasks.
Provide support to other teams where required in business analysis, testing, documentation, and/or managing specific work streams within a larger project.
Requirements
This role requires a strong analytical mindset, excellent communication skills, and experience in project management and business analysis. You should be able to articulate complex business concepts to both technical and non-technical stakeholders and have a natural aptitude towards project management skills.
What We Offer
Cigna offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
How to Apply
If you are a motivated and experienced business analyst looking for a new challenge, please submit your application.