Oracle Database Administrator
hace 3 días
Job Title: Oracle Database Administrator - Cloud Expert
Job Summary:
We are seeking an experienced Oracle Database Administrator to join our team as a Cloud Expert. The successful candidate will be responsible for the overall delivery of Oracle Database-related services for all applications within the IFS Cloud Suite.
Key Responsibilities:
- Database Operations:
- Perform daily DB operations, following common and documented processes, to support and maintain our Database services.
- Act as a DBA resource to help perform daily duties when needed to address issues with client systems.
- Act as a final point of escalation for challenging issues with our database services.
- Work with internal and external teams during investigations and corrective actions during problem management investigations.
- Collaborate with R&D to provide guidance and feedback to improve the IFS product set in future releases.
- Backup Solutions:
- Implement agreed backup solutions for the IFS Application suite to satisfy our own and our customers' needs.
- Performance Tuning:
- Follow best practices and approaches to manage performance issues in our Cloud database environments.
- Work with the CSA and R&D teams to address performance issues through both short-term and long-term methods.
- Disaster Recovery:
- Implement and test regularly, in conjunction with the CSA and R&D teams, any agreed disaster recovery solutions and ensure the solution suits the needs of IFS and our customers.
- Monitoring:
- Implement appropriate tooling to monitor and manage the database availability within our cloud database services.
- Follow processes in place to manage availability issues in production environments.
- Automation and Tooling:
- Collaborate with the CSC, CSA, and Automation teams to automate and reduce time and overhead for common tasks wherever possible.
- Training and Skills Transfer:
- Deliver DBA knowledge transfer/training sessions to selected internal teams if required.
Requirements:
- Experience:
- At least 2-3 years' experience performing Oracle Database administration functions in cloud computing or enterprise IT service delivery.
- Demonstrated knowledge of cloud computing services or IT service management methodologies and best practices.
- Experience in a modern ticket/service desk tooling such as ServiceNow, Jira Service Desk, or a similar tool.
- Value Add:
- Experience in ITIL, ISO 20000, or a similar service delivery framework.
- Experience in provision of cloud computing services or IT service delivery.
Additional Information:
The role is primarily working 24/7 on an 8hrs+ shift pattern. Extra hours may be needed to discharge all associated duties. The role includes remote working as part of its role, with office attendance from time to time.
We offer an attractive salary with above-average additional benefits, including mobile working, flexible working time models, and a comprehensive benefits package.
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