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IT Product Manager
hace 1 mes
As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees.
Our mission is to provide top-notch cybersecurity solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.
About the Role:
As an IT Product Manager in Digital Commerce, you will be responsible for setting the vision and direction of a team for the next 1-2 years, managing the roadmap and technical team sprint planning, reporting out on the business results to senior leadership, and working across a myriad of regional and cross-organizational stakeholders to support sustained growth and enable rapid innovation in the programs.
Key Responsibilities:
- Organize Regional Stakeholders
- Identify Opportunities (Industry Research, Competitive Analysis)
- Build Product Strategy & Roadmap (3-Year Strategy, 4-Quarter Roadmap, 3-Month Backlog)
- Establish and Measure KPIs (Revenue, Margin, Orders, CSAT, NPS, Customer Visits, Accounts)
- Define Product Requirements (Personas, Customer Journey Maps, Customer Flow Diagrams, User Stories)
- Coordinate Design of Customer Experience (UX Visual Design, Concept and Usability Testing)
- Manage Product Testing (Business and IT Quality Assurance, Show-n-Tell, Demos, Release Readiness)
- Assist Business Rollout (Business Training, Sales Support)
Requirements:
- 4 to 6 Years of relevant work experience
- Bachelor's Degree with Computer Science or Engineering or Information Systems field of study required
- Product Owner / Manager Certification
What We Offer:
We provide competitive compensation with regular annual salary reviews.
Hybrid work - (2 days at the office, 3 days at home)
We value continuous learning and provide a clear progression plan.
We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.
Elective Benefits:
Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career:
Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being:
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion:
We value every voice and celebrate our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization:
Network with other new co-workers within your first 30 days through our onboarding program.
