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Regional Customer Application Engineer
hace 2 meses
The Regional Customer Application Engineer is responsible for positioning GE Vernova's products and configurations with customers prior to firm bid, collaborating with the Account/Sales Manager. This role requires a deep understanding of the customer's business model, market, economics, technical requirements, and drivers for each opportunity. The successful candidate will shape technical strategy for opportunities, leveraging expertise from the Value Solutions and Application Engineering teams, prior to handing off to the ITO team.
Key Responsibilities- Own pre-ITO technical deliverables for typical opportunities directly from assigned account managers. For complex opportunities, may own with support from the broader applications team or may support another more experienced AE team member leading.
- Gather information about each opportunity and the Customer's development plan, strategy, and evaluation method from customers and other sources.
- Inform customers about GE Vernova technology and solutions through in-person and online presentations.
- Use thermodynamic modeling software to model Simple Cycle (SC), Combined Cycle (CC), and Combined Heat & Power (CHP) plants.
- When appropriate, work cross-functionally to conduct configuration optimization.
- Conduct economic life-cycle evaluation analysis of GE Vernova and competitor solutions for projects prior to formal Request For Proposal (RFP).
- Work closely with New Unit Sales and within the broader Applications Engineering and Product Line Management teams to ensure optimum GE Vernova competitiveness.
- Proactively assess product fit and define an influencing strategy to best position GE Vernova prior to firm bid, including Heavy-Duty Gas Turbine, Aeroderivative Gas Turbine, Steam Turbine, Generator, and Heat Recovery Steam Generator.
- Work closely with New Unit Sales to establish a pre-ITO level of technical information flow to develop gas power projects.
- Respond to customer requests for technical information prior to RFP, including providing transmission interconnect data and emissions data for permitting.
- Define and communicate to the ITO proposal team the project background, optimum configuration, necessary approvals obtained, and bid strategy.
- Gather competitive data and support post-win and post-mortem analyses.
- Analyze and report back to the business regional customer needs and trends.
- Provide customer feedback to internal functions (i.e., Solution Architect, Value Engineering) regarding the preferred configuration designs and strategy.
- Advanced Engineering degree is a plus.
- Comprehensive knowledge of GE Gas Power products and technology (Heavy-Duty Gas Turbine and/or Aeroderivatives, Steam Turbine, CC, CHP), processes, and organizational structure.
- Experience in thermal performance simulation tools (GTP, Ebsilon, etc.).
- Prior experience in engineering, construction, or operation of large power plants.
- Proactively seeks broad input to inform decisions and stays updated with the latest industry trends.
- Engages in development opportunities to improve both personal capabilities and those of the organization.
- Keeps customer and business impacts at the forefront of problem-solving and decision-making processes.
- Practices lean principles and ensures adherence to standard work, utilizing continuous improvement tools in daily work.
- Strong external focus, with the ability to assess the impact of price and performance decisions on customers, market, and investors.
- Proven analytical skill set and strategic mindset.
- Knowledge of power generation industry trends and competition.
- Strong grasp of power plant thermodynamics and modeling.
- Project economic modeling knowledge and experience.
- Self-driven with the ability to work in a regional and global team.
- Good English written and verbal communication skills, both one-on-one and with large audiences.
- Strong oral and written communication skills.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
- Established project management skills and excellent analytical skills.
