Senior Enterprise Consultant
hace 4 semanas
At Veeva Systems, we're looking for a seasoned Senior Enterprise Consultant to join our team. As a Lead Consultant, you'll be responsible for leading a team of Veeva colleagues in developing and executing a strategic roadmap of enhancements for our customers' Veeva Vault products.
Key Responsibilities:
- Lead IT Operations at our customers for Veeva's R&D SaaS solutions
- Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
- Oversee customer release management programs, including resource planning, release tracking, and forecasting
- Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer
Requirements:
- 8+ years of experience in IT Project Management, Support, Consulting or Product Management
- Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
- Technical affinity and/or hands-on experience with software implementation
- Proven ability to work both independently and in teams in a dynamic environment
- Good understanding of SaaS and GxP principles
- Ability to quickly understand business requirements and design creative solutions
- Excellent verbal and written communication skills
- Bachelor's degree or equivalent relevant experience
Nice to Have:
- Experience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces
- Experience with Data or Content Management applications
- Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto
- Prince2/PMP, Agile Scrum Master, ITIL certifications
About Veeva Systems:
Veeva Systems is a leader in cloud-based software for the global life sciences industry. Our headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
We're committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
Why Veeva:
- Allocations for continuous learning & development
- Health & wellness programs
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