Technology Specialist

hace 1 mes


Málaga, Málaga, España Caterpillar Financial Services Corporation A tiempo completo
Career Area:

Product Support Job Description:
At Caterpillar Financial Services Corporation, we're shaping the world with innovative solutions. As a Technology Mechanic, you'll spearhead new technology initiatives, showcasing our cutting-edge solutions to customers at the Malaga Demonstration and Learning Center (MDLC).

Your Responsibilities:
Provide first-line support, coordinate services, resolve problems, and make recommendations on selected products and services. Ensure the MDLC fleet is equipped with the latest Caterpillar technologies, maintaining them in perfect condition for events and training programs. Perform complex assembly and disassembly of construction equipment, following engineering drawings, schematics, service manuals, and work orders. Identify necessary repairs or improvements to major equipment systems, including engine, transmission, final drive, hydraulics, electrical, On / Off Board Technologies. Conduct advanced repairs on all types of construction equipment, including the installation of on and off-board technologies, software updates, and calibration of each of the technologies installed on the MDLC fleet. Prepare and present business cases for technology investments, managing project teams to implement the technology. Implement and maintain workshop digitalization processes to enhance operational efficiency and data management.

Requirements:
Engineering Degree preferred with mechanical experience or extensive experience as a mechanic on Construction / Mining equipment. Experience on the latest fleet technology. Fluent in English and Spanish.

What You'll Bring:
Customer Focus: Knowledge of customer needs and satisfaction as primary considerations in all business decisions. Data Gathering & Analysis: Ability to collect and synthesize data from various stakeholders and sources. Service Excellence: Knowledge of customer service concepts and techniques. Consulting: Ability to provide technical or business guidance to clients. Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions. Effective Communications: Understanding of effective communication concepts, tools, and techniques. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems. Relationship Management: Ability to establish and maintain healthy working relationships with clients, vendors, and peers.

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