Service Leadership Manager for Life Sciences
hace 2 semanas
Company Overview
The Danaher Business System drives our ability to innovate and improve. At SCIEX, one of Danaher's 15+ operating companies, we empower life science experts to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support.
About the Job
We are seeking a talented Service Leadership Manager to lead the service business within an assigned district in Madrid or any other Spanish/Portuguese city with good connections. As a key member of the Field Service Team, you will be responsible for achieving/exceeding assigned installation, maintenance, and repair targets through effective coaching and development of employees. This position involves managing a team's job performance and career development, identifying process improvements, and communicating with internal and external customers.
Responsibilities:
- Effectively strategize and drive business objectives by planning, directing, and coordinating the daily activities of service personnel
- Communicate with internal and external customers to identify potential improvements in service quality and/or support provided
- Develop and track performance objectives for the team and address employee issues
- Demonstrate effective communication skills to clearly articulate business objectives and strategies
Requirements
- Proven leadership experience in a service-oriented environment
- Excellent communication and interpersonal skills
- Ability to coach and develop employees
- Familiarity with the Danaher Business System (DBS)
What We Offer
A competitive salary of approximately €55,000 per year, company assets including inventory, company cars, and tools, and regular communication with sales colleagues to drive business objectives. You will have the opportunity to influence life-changing research and outcomes while accelerating your potential within a culture of belonging.
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