Process Development Coordinator

hace 2 días


Madrid, Madrid, España TransPerfect A tiempo completo

We are seeking a Process Development Coordinator to join our expanding team in Spain. As a key member of the DataForce Services team, you will play a crucial role in supporting the smooth execution of development and improvement initiatives.

Key Responsibilities:

  1. Work with the DataForce Services team to identify process gaps and create or improve existing procedures.
  2. Liaise with stakeholders to identify process-related needs and root causes of quality issues.
  3. Support team members in developing and documenting quality plans, processes, and improvement initiatives.
  4. Collect and analyze data through systems and interviews.
  5. Measure adherence to set quality standards, providing reports and recommendations to management.
  6. Process and investigate inquiries regarding process documentation.
  7. Provide consultation and support for team members seeking DataForce services-specific assistance.
  8. Collect feedback and findings from stakeholders and share them with the DataForce Services team to ensure continuous process improvement.

Requirements:

  • Exceptional communication skills
  • High-level interpersonal and relationship-building skills
  • Demonstrated business English language proficiency
  • Outstanding teamwork and collaboration
  • Demonstrated analytical, critical-thinking, and problem-solving skills
  • Excellent research skills and capability to analyze complex project documentation
  • Established competency in business applications and collaboration tools (Microsoft suite, Google Workspace)

Company Overview:

DataForce is part of the TransPerfect family of companies, offering reliable BPO and data collection & annotation services to clients worldwide. We work within proprietary tools or customer environments to collect, label, and organize datasets for Machine Learning engineers.

Estimated Salary: €45,000 - €60,000 per annum



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