Service Manager

hace 2 días


Barcelona, Barcelona, España Sosmatic A tiempo completo
Job Title: Service Manager

We are seeking a highly skilled Service Manager to join our team at Sosmatic. As a Service Manager, you will be responsible for leading our Helpdesk team and ensuring that our customers receive the best possible service.

Key Responsibilities:
  • Lead and motivate the Helpdesk team to achieve excellent customer service
  • Supervise the daily operations of the Helpdesk team, ensuring that SLAs and KPIs are met
  • Design and implement new procedures, KPIs, and initiatives to improve customer service
  • Monitor and analyze customer feedback to identify areas for improvement
Requirements:
  • Proven experience in a Helpdesk or customer service role
  • Excellent leadership and communication skills
  • Ability to analyze customer feedback and identify areas for improvement
  • Strong problem-solving skills and ability to work under pressure
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Service Manager looking for a new challenge, please apply today.



  • Barcelona, Barcelona, España Bipo Service A tiempo completo

    About Bipo ServiceBipo Service is a leading provider of global payroll and people solutions, helping businesses thrive in today's international market. Our comprehensive Human Capital Management (HCM) solutions, including our HR Management System (HRMS), Athena BI, Global Payroll Outsourcing (GPO) service, and Employer of Record (EOR) technology platform,...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a Field Service Manager, you will be responsible for driving customer satisfaction and ensuring high-quality service delivery.Key Responsibilities:Direct the activities of a dedicated...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a Field Service Manager, you will be responsible for driving customer satisfaction and ensuring high-quality service delivery.Key Responsibilities:Direct the activities of a dedicated...

  • Field Service Manager

    hace 1 día


    Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo

    Job Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities of a...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo

    Job Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities of a...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    Customer Care Field ManagerBe part of a dynamic team at Danaher, a company that values diversity and inclusion. As a Customer Care Field Manager, you will oversee a team of Customer Service Engineers in Spain, responsible for providing exceptional service to customers. Your leadership skills will drive results through continuous improvement, and you will...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    Customer Care Field ManagerBe part of a dynamic team at Danaher, a company that values diversity and inclusion. As a Customer Care Field Manager, you will oversee a team of Customer Service Engineers in Spain, responsible for providing exceptional service to customers. Your leadership skills will drive results through continuous improvement, and you will...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo

    {"Job Title": "Field Service Manager", "Job Description": "Job SummaryThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo

    {"Job Title": "Field Service Manager", "Job Description": "Job SummaryThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key...

  • Field Service Manager

    hace 1 día


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers and drive customer satisfaction in the UK. As a Field Service Manager, you will have the opportunity to work for a world-class company dedicated to enabling customers to make the world healthier, cleaner, and...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers and drive customer satisfaction in the UK. As a Field Service Manager, you will have the opportunity to work for a world-class company dedicated to enabling customers to make the world healthier, cleaner, and...

  • Field Service Manager

    hace 16 horas


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a key member of our service leadership team, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities...

  • Field Service Manager

    hace 18 horas


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a key member of our service leadership team, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Field Service ManagerThis is an exceptional opportunity to lead a team of field service engineers and drive customer satisfaction in the United Kingdom.Job SummaryThe Field Service Manager will have the opportunity to work for Thermo Fisher Scientific Inc., a world-class company dedicated to enabling customers to make the world healthier, cleaner,...

  • Field Service Manager

    hace 2 días


    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Field Service ManagerThis is an exceptional opportunity to lead a team of field service engineers and drive customer satisfaction in the United Kingdom.Job SummaryThe Field Service Manager will have the opportunity to work for Thermo Fisher Scientific Inc., a world-class company dedicated to enabling customers to make the world healthier, cleaner,...


  • Barcelona, Barcelona, España Fujitsu A tiempo completo

    Service Delivery Manager OperationalAbout the Role:We are seeking an experienced Service Delivery Manager to join our team at Fujitsu. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of our services to our clients.Key Responsibilities:Develop and implement service delivery strategies to meet client needs and...


  • Barcelona, Barcelona, España Fujitsu A tiempo completo

    Service Delivery Manager OperationalAbout the Role:We are seeking an experienced Service Delivery Manager to join our team at Fujitsu. As a Service Delivery Manager, you will be responsible for ensuring the successful delivery of our services to our clients.Key Responsibilities:Develop and implement service delivery strategies to meet client needs and...


  • Barcelona, Barcelona, España Giesecke+Devrient A tiempo completo

    Job Title: Service OwnerCompany Overview:G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for...


  • Barcelona, Barcelona, España Giesecke+Devrient A tiempo completo

    Job Title: Service OwnerCompany Overview:G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for...


  • Barcelona, Barcelona, España Wtw A tiempo completo

    Job Title: Service ManagerThe RoleThe Service Manager is responsible for overseeing and managing the delivery of high-quality services to customers. This role involves coordinating vendor service teams, implementing efficient processes, and ensuring customer satisfaction. The Service Manager will be responsible for ensuring the availability, performance, and...