Compliance Operations Specialist

hace 2 semanas

Barcelona, Barcelona, España Galderma A tiempo completo
About the Role

Galderma, the emerging pure-play dermatology category leader, is seeking a Compliance Operations Specialist to join its Ethics & Compliance team. As a key member of this team, you will play a critical role in maintaining and further advancing Galderma's Compliance Program.

Key Responsibilities

- Serve as a key contact point and administrator for certain compliance tools, systems, and platforms, including Galderma's Speak Up Hotline, Compliance Risk Management Platform, and e-Document Management System (eDMS).
- Develop, organize, and deliver trainings on such systems to relevant audiences.
- Support implementation projects of new fit-for-purpose tools, ensuring user-friendliness and compatibility with existing tools and Galderma's ways of working.
- Reporting out of relevant data from such tools and systems to key function and business stakeholders.

Training Operations

- Manage all global Legal & Compliance trainings in the Learning Management System (LMS), including the setup, testing, assignment, and maintenance thereof.
- Manage completion tracking of global e-trainings, including follow-up with non-completers, and the reporting of completion rates for ESG and other management reporting purposes.
- Support subject matter experts within the Legal & Compliance function (SMEs) in the development of new compliance e-trainings and other training formats, coordinating between vendors and internal contributors as well as translations and reviews thereof.
- Manage the Compliance Training mailbox and coordinating/providing LMS user support.

Policies & Procedures

- Establish and manage a central Compliance policy repository, including an inventory and responsibility for initiating revisions as indicated by changes or end of lifecycle.
- Support SMEs in establishing new and revising existing policies and procedures, including arranging for translations and reviews thereof as well as formatting.
- Ensure that Compliance policies & procedures are published on eDMS as well as on relevant internal channels.

Project Management & Workstream Support

- Play a key role in the support and execution of critical workstreams including compliance risk management, global and local monitoring, third-party risk management, and the quarterly convening of Galderma's Global Risk & Compliance Council and its regional equivalents.
- Provide project support to SMEs as required.
- Manage shared mailboxes including the distribution of requests to relevant SMEs and communication back to stakeholders.
- Oversee and manage internal Ethics & Compliance customer-facing documents and materials (i.e., org charts, contact lists, distribution lists, etc.) ensuring that same are appropriately maintained, up to date, and published through relevant internal channels.
- Play a key role in engaging with and serving as an appoint contact for Galderma's Compliance Network across 40+ countries, including regular communication and organizing and preparing meetings and workshops.
- Assist with and proactively drive global and regional communications on specific matters so as to raise appropriate awareness across the organization.

Requirements

- A relevant Bachelor's Degree is required.
- Proficiency in English (written and oral).
- 5+ years of legal, compliance, or equivalent business experience in a global role (preferably working in or on behalf of a healthcare company) having gained substantive exposure to, and a knowledge and understanding of, healthcare compliance matters.
- Experience of operating in an in-house legal and/or compliance department environment, applying high levels of precision and diligence in work products.
- Excellent oral and written communication skills.
- Excellent strategic thinking and coordination skills.
- Strong IT skills with the ability to get up to speed with new tools fast.
- Self-starter mentality, solution-oriented, and with a high level of proactivity.
- Ability to adapt quickly to a constantly changing environment.
- Profound project management skills an advantage.
- Experience in working in complex matrix organizations an advantage.

What We Offer

Galderma is an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will receive a competitive compensation package with bonus structure and extended benefit package. You will be able to work in a hybrid work culture. You will participate in feedback loops, during which a personalized career path will be established. You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

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