Customer Service Representative

hace 3 semanas

Girona, Gerona, España Marlex A tiempo completo

En Marlex Human Capital, estamos colaborando con una empresa industrial ubicada en la Garrotxa que necesita incorporar un/a Representante de Servicios al Cliente para su departamento comercial.

**¿Cuál sería tu misión en la empresa?**

En dependencia del/la Director/a Comercial y en colaboración con el departamento de Servicios al Cliente, la persona seleccionada se encargaría de realizar las siguientes tareas de forma autónoma:

Gestión de necesidades del cliente:

  • Gestionar las necesidades de los representantes y clientes asignados, respondiendo a estas de manera oportuna.
  • Realizar la gestión de las órdenes de compra desde su entrada en el almacén hasta su entrega, según las condiciones pactadas con el cliente.

Atención al cliente:

  • Enviar muestras a los clientes y gestionar reclamaciones e incidencias.
  • Realizar entradas y actualizaciones de las tarifas de los clientes.

Logística y transporte:

  • Gestionar la logística del transporte en colaboración con el departamento de exportación.

Comunicación interdepartamental:

  • Realizar comunicación interdepartamental, especialmente con producción y calidad, para controlar el stock y dar una respuesta ágil al cliente.

***

**¿Qué se ofrece?**

Beneficios del trabajo:

  • Contrato indefinido y proyecto de crecimiento profesional.
  • Trabajo en un buen ambiente laboral.
  • Formación continua, salario competitivo y plan de carrera.
  • Oportunidad de desarrollar un rol polivalente y dinámico con posibilidades de crecimiento.
  • Horario de trabajo de lunes a viernes, con un día intensivo.

Requisitos del candidato:

  • Disponer de formación en Administración o similar.
  • Tener experiencia previa en una posición similar.
  • Tener capacidad de trabajar de manera autónoma y ser una persona dinámica y resolutiva.
  • Aportar un nivel de inglés alto.
  • Disponer de residencia en la zona de la Garrotxa o Pla de l'Estany.

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