Senior Operations Director
hace 16 horas
**About Us**
Aire Ancient Baths Copenhagen is a dynamic, internationally renowned company that offers a unique opportunity to elevate your professional career to the next level. Our Chicago location is our largest center in terms of capacity, spanning an impressive 1800 square meters. The historic 1902 factory building in River West, near the West Loop, has been lovingly restored and transformed, bringing its history back to life as part of the magical AIRE atmosphere.
**The Role**
We are looking for a Senior Operations Director to oversee the daily operations of our Chicago bathhouse. As a leader and operational manager for department heads, you will provide guidance in operations, leadership development, and foster a results-driven culture. Your key responsibilities include implementing approved corporate policies and procedures, reviewing daily reports, and making data-driven decisions. You will also manage operational supplies and vendor relationships, oversee inventory, and develop quality assurance protocols aligned with corporate standards.
**Key Responsibilities**
* Serve as the leader and operational manager for department heads, providing guidance in operations, leadership development, and fostering a results-driven culture
* Implement approved corporate policies and procedures
* Review daily reports and make data-driven decisions
* Manage operational supplies and vendor relationships
* Oversee inventory and manage allocated budget
* Develop and maintain quality assurance protocols aligned with corporate standards
* Ensure compliance with OSHA, fire, and other legal standards at the federal, state, and local levels
**Requirements**
* Bachelor's Degree in hospitality management, tourism, business administration, or a related field is strongly preferred
* Minimum of 2 years of experience as Head of Operations or a similar role within luxury, wellness, fitness, or hospitality environments
* Proven 5+ years of experience leading and managing teams across multiple departments
* Demonstrated expertise in team development, including delivering constructive feedback, driving performance, and leading organizational change initiatives
* Strong ability to analyze operational reports and make strategic, data-informed decisions to improve performance
* Hands-on experience utilizing customer satisfaction tools, creating actionable insights, and implementing effective improvement plans
* Exceptional organizational, multi-tasking, and problem-solving skills, combined with a creative and solution-oriented mindset
**Why Join Us**
This is a unique opportunity to relocate to the United States and join a dynamic, internationally renowned company where you'll elevate your professional career to the next level. We offer a relocation package, United Healthcare Insurance (medical, dental, and vision), and PTO (15 days). With a salary range of $80,000 - $120,000 per year, depending on experience, you will have the opportunity to grow professionally and personally in a fast-paced and rewarding environment.
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