Cloud Business Support Specialist

hace 2 semanas

Barcelona, Barcelona, España TD SYNNEX A tiempo completo

About the Role

We are seeking a highly skilled Cloud Business Support Specialist to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes required for our eCommerce solutions.

Key Responsibilities

  • Map process flows across Operations teams, collecting, documenting, and analyzing data to identify process gaps and support process improvement initiatives.
  • Conduct root cause analysis of process inefficiencies by examining material flow, scheduling, production capacity, and constraints.
  • Proactively monitor cloud resources and identify potential performance bottlenecks.
  • Document all processes accordingly, ensuring homogeneous and up-to-standard procedures across locations within regional scope.
  • Ensure appropriate training and self-actualization of skills for all staff for new processes or with outsourced parties.
  • Ensure relationship with countries and other stakeholders under excellence metrics.
  • Review KPIs and SLAs and work upon them to keep the expected metrics.

Requirements

  • Experience in a technical support or operations role, preferably with cloud technologies.
  • Ability to work autonomously and independently.
  • Strong analytical and problem-solving skills with a demonstrated ability to diagnose and resolve complex technical issues.
  • Comfortable working in an international result-driven project organization.
  • Technical know-how tools such as SAP, MS office products, hardware, and operating systems, as well as monitoring tools.
  • Significant experience working with large multinational accounts.
  • Written and oral communication and presentation skills in English language, additional European languages being a plus.
  • Excel advance knowledge considered a plus but not mandatory.
  • Process Driven: improve current processes, step-by-step manual creation, communication.
  • Cloud Security is a plus.

About TD SYNNEX

We foster a collaborative and growth-oriented work environment that values innovation and professional development. Our team is dynamic, proactive, and multi-national, consisting of uniquely creative individuals from all walks of life. We are represented in 100+ countries and multicultural exchanges are a daily routine.

What We Offer

  • A team like no other, where you can grow your career and elevate your personal well-being.
  • Elective benefits tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

  • Cloud Business Support Specialist

    hace 1 día

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    Job PurposeThe Cloud Systems & Services team plays a crucial role in optimizing business processes required for Td Synnex's eCommerce solutions. As a Cloud Business Support Analyst, you will work directly with our Operations Support team and collaborate with countries and stakeholders to gather and analyze information, making recommendations to improve...

  • Cloud Business Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    Job Title: Cloud Business Support AnalystAt Td Synnex, we are seeking a highly skilled Cloud Business Support Analyst to join our team. As a key member of our Cloud Systems & Services team, you will play a critical role in optimizing business processes required for our E-Commerce environment.Job Purpose:The Cloud Systems & Services team is responsible for...

  • Cloud Business Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    Job Title: Cloud Business Support AnalystAt Td Synnex, we are seeking a highly skilled Cloud Business Support Analyst to join our team. As a key member of our Cloud Systems & Services team, you will play a critical role in optimizing business processes required for our E-Commerce environment.Job Purpose:The Cloud Systems & Services team is responsible for...

  • Cloud Business Support Specialist

    hace 2 meses

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Business Support Specialist to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will play a critical role in optimizing business processes required for our eCommerce solutions.Key ResponsibilitiesMap process flows across operations teams, collecting, documenting, and...

  • Cloud Business Support Specialist

    hace 2 meses

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Business Support Specialist to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will play a critical role in optimizing business processes required for our eCommerce solutions.Key ResponsibilitiesMap process flows across operations teams, collecting, documenting, and...

  • Cloud Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Specialist to join our team at Amazon Web Services. As a Cloud Support Specialist, you will be responsible for providing exceptional support to our customers, helping them to get the most out of our cloud services.Key Responsibilities:Provide technical support to customers via phone, email, and...

  • Cloud Business Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    Job Purpose: The Cloud Systems & Services team at Td Synnex is responsible for optimizing business processes required for our E-Commerce solutions. This includes offering shared services through our owned Shared Service Center and outsourced to service partners in EMEA. The Business Support Analyst will work directly with our Operations Support team and...

  • Cloud Business Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Job Title: Cloud Business Support AnalystAbout the Role:We are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes and providing exceptional support to our customers and stakeholders.Key Responsibilities:Map and...

  • Cloud Business Support Specialist

    hace 2 meses

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Job Title: Cloud Business Support AnalystAbout the Role:We are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes required for our eCommerce solutions.Key Responsibilities:Map process flows across Operations...

  • Cloud Business Support Specialist

    hace 2 meses

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Job Title: Cloud Business Support AnalystAbout the Role:We are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes required for our eCommerce solutions.Key Responsibilities:Map process flows across Operations...

  • Cloud Business Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems and Services team, you will play a critical role in optimizing business processes and providing exceptional support to our customers.Key ResponsibilitiesMap process flows across operations teams, collecting,...

  • Cloud Business Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Job Title: Cloud Business Support AnalystAbout the Role:We are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes required for our eCommerce solutions.Key Responsibilities:Map process flows across Operations...

  • Cloud Business Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Job Title: Cloud Business Support AnalystAbout the Role:We are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes required for our eCommerce solutions.Key Responsibilities:Map process flows across Operations...

  • Cloud Business Support Specialist

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Job Title: Cloud Business Support AnalystAbout the Role:We are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes required for our eCommerce solutions.Key Responsibilities:Map process flows across Operations...

  • Cloud Business Support Specialist

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Job Title: Cloud Business Support AnalystAbout the Role:We are seeking a highly skilled Cloud Business Support Analyst to join our team at TD SYNNEX. As a key member of our Cloud Systems & Services team, you will be responsible for optimizing business processes required for our eCommerce solutions.Key Responsibilities:Map process flows across Operations...

  • Cloud Infrastructure Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Geko Cloud A tiempo completo

    We are seeking a skilled Cloud Infrastructure Specialist to join our team at Geko Cloud. As a key member of our technical team, you will play a crucial role in the agile and secure growth of companies operating on the Internet.The ideal candidate will have a minimum of 3 years of experience in Internet companies, operating with "Infrastructure as code" and 5...

  • Business Incubation Operations Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Business Sweden A tiempo completo

    Business Sweden is seeking a Business Incubation Operations Specialist to provide administrative and managerial support to Swedish businesses expanding globally. The ideal candidate will have excellent communication skills and be able to facilitate organizational tasks for customers, including payroll, finance controlling, and general administration.The...

  • Cloud Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide advanced troubleshooting techniques to resolve complex technical issuesInteract with leading...

  • Cloud Transformation Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Mygwork A tiempo completo

    About the Role:We are seeking a highly skilled Cloud Transformation Specialist to join our team at Mygwork. As a Cloud Transformation Specialist, you will be responsible for guiding large and complex AWS customers along their multi-year journey to the cloud.Key Responsibilities:Work closely with customers to understand their cloud transformation needs and...

  • Business Development Specialist at IESE Business School

    hace 3 semanas

    Barcelona, Barcelona, España IESE Business School A tiempo completo

    Job Title: Business Development Specialist at IESE Business SchoolAbout the Role:We are seeking a highly motivated and detail-oriented Business Development Specialist to join our team at IESE Business School. As a Business Development Specialist, you will be responsible for implementing competitive projects and applied research initiatives at the...