CRM Campaign Specialist

hace 2 semanas


Marbella, Málaga, España Valsea Technology A tiempo completo
About the Role

Valsea Technologies is a global technical consultancy specializing in Scala and JavaScript development and services aimed at the online gambling and betting industry. We develop and maintain our own technical platform and infrastructure using modern technologies and practices.

As a CRM Coordinator, you will be responsible for executing promotions/CRM campaigns in SendGrid, Messente, and iWinBack for multiple brands in several languages.

Key Responsibilities
  • Build and Execute Marketing Campaigns: Develop and execute marketing campaigns on SendGrid, Messente, and iWinBack based on specific customer segmentation, campaigns' categories, or behavioral change objectives.
  • Manage Data Reports: Daily work with data reports in Excel for the execution/analysis of the campaigns.
  • Ensure Campaign Timeliness: Follow the CRM calendar's details and ensure the campaigns are sent on time.
  • Ensure CRM Compliance: Ensure CRM compliance corresponds to the requirements.
  • Quality Assurance: QA the email/SMS content before the execution.
  • Perform A/B Tests: Perform and analyze A/B tests.
  • Communicate with Customer Support: Communicate to Customer support department regarding the ongoing campaigns/promotions.
  • Collaborate with Teams: Work closely with the design, content, and data teams.
  • Create Jira Tickets: Create Jira tickets for materials needed for the CRM operations.
Requirements
  • Previous Experience: Previous experience in CRM/Email Marketing.
  • Intermediate Excel Skills: Intermediate knowledge of Excel.
  • Data Analysis Skills: Basic data analysis skills.
  • HTML Knowledge: Basic HTML code knowledge is a plus.
  • Strong Writing and Communication Skills: Strong writing and communication skills.
  • Multitasking Skills: Multitasking skills.
  • Ability to Work Under Pressure: Ability to work on tight deadlines.
  • Strong Organizational Skills: Strong organizational skills.
  • Strong Problem-Solving Skills: Strong problem-solving skills.
  • Attention to Detail: Attention to detail.
  • Willingness to Learn: Willingness to learn and progress in email/SMS marketing and data analysis.
What We Offer
  • Hybrid Model: Hybrid model.
  • Innovative International Company: Innovative international company that uses cutting-edge tech equipment.
  • Collaborative Teams: Collaborative teams and agile multicultural environment.
  • Competitive Salary: Competitive salary.
  • Flexible Working Hours: Flexible working hours.
  • Paid Vacation Days: 23 paid vacation days + public holidays.
  • Private Health Insurance: Private health insurance for you and your family.
  • Free Online English/Spanish Lessons: Free Online English/Spanish lessons.
  • Corporate Events: Corporate events throughout the year.
  • Ongoing Learning and Professional Development Opportunities: Ongoing learning and professional development opportunities.


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    {"title": "CRM Coordinator Role", "description": "About the RoleValsea Technologies is a global technical consultancy specializing in Scala and JavaScript development and services for the online gambling and betting industry. We're seeking a skilled CRM Coordinator to execute promotions and CRM campaigns across multiple brands and languages.As a CRM...


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