KYC Analyst Consumer

hace 1 día


Barcelona, Barcelona, España Satispay A tiempo completo
About Satispay

We're not just innovating payments; we're pioneering a movement toward simplicity and accessibility. Imagine being part of a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone's life.

Role Overview

As a KYC Analyst Consumer, you'll be at the forefront of ensuring seamless onboarding experiences for our valued customers. Collaborating closely with FinCrime, Compliance, and Operations, we ensure a comprehensive approach to risk mitigation and regulatory adherence without compromising a great UX for our customers.

Your Mission:
  1. Perform thorough due diligence to ensure appropriate client documentation is captured and provide timely onboarding for new consumer customers.
  2. Analyze and assess profiles to verify identities, identify potential red flags, and escalate particular cases to the FinCrime team.
  3. Assist customers by providing assistance primarily via email during the verification and activation process to ensure a smooth and efficient experience.
  4. Conduct quality checks on a sample basis for customers approved through automated systems to ensure compliance with regulatory standards and internal policies.
  5. Utilize screening databases to screen customers using PEP (Politically Exposed Persons) databases and adverse media sources to identify potential risks.
  6. Perform risk assessments to conduct detailed customer risk assessments to identify and evaluate potential risks associated with clients.
Your Ideal Profile:
  • Relevant experience: You have at least 1 year of experience in a similar role, ideally in a startup or the financial sector; customer care experience is also valued.
  • Legal framework knowledge: You have a clear understanding of AML/KYC legal frameworks, with AML/AFC qualification from ACAMS, ICA, or similar industry body considered a plus.
  • Language proficiency: You have native proficiency in Italian and professional proficiency in English, with knowledge of French considered a plus.

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