China Travel Expert

hace 1 mes


Zaragoza, Zaragoza, España Ventura Travel A tiempo completo

Travel Specialist for China

At Ventura TRAVEL, we're on a mission to unleash the adventurer in every person. As our Travel Specialist for China, you'll be the first point of contact for our German-speaking clients, inspiring them to explore the true China. With a true passion for China, you'll have the freedom to create and sell high-quality, authentic group trips. Your responsibilities will include managing smooth trip preparation and follow-up, providing excellent customer service by email and over the phone. You'll report directly to our Brand Director and work in a growing international team surrounded by exceptional, caring, and passionate individuals. We thrive in our diversity and rely on the perspectives and knowledge of people from all backgrounds.

Your Responsibilities:
Offer advice to our customers before and after the trip (by phone and email).
Provide a unique sales experience by phone and email that will help us reach our goals.
Get the best deal for China Tours and our clients, negotiating the services and prices with the local service providers.
Be responsible for the presentation of our travel products (mainly on our website).
Coordinate the reservations with our flight department and local service providers, ensuring the extraordinary quality of the trips we offer.
Develop new products for China Tours, designing trips from scratch.

The Basics That You Bring Along:
You are passionate about being in contact with our clients (both by phone and via email).
Great communication skills, both verbal and written, in English, German (native level), and Chinese (a big plus).
You are passionate about China and have travel experience in the country.
You have a good understanding of how to sell a travel product.
It's fun to be around you, and your future colleagues enjoy working with you.
And last but not least: you bring a positive attitude and remain calm under stress.

You Can Impress Us Even More With:
Basic knowledge of Chinese is a big plus.
Experience in the tourism industry, especially as a tour operator.
Sales and customer service experience.
Software skills.

What We Promise You:
Participation in the overall profit of all of our brands, such as all of our employees.
Development of your ideas with lots of freedom while giving you the support you deserve.
Possibility to learn & grow with us – we believe in constant development.
No boredom: exciting challenges, each day will be different.
Open & transparent company culture with weekly talks with the CEO and access to all the data you need.
Option to work from our fun, central office in hip Berlin Kreuzkölln or a different location in Europe (full remote possible).


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