Product Owner Salesforce Service Cloud

hace 1 mes


Barcelona, Barcelona, España Sd Worx A tiempo completo
About the Role

As a Product Owner for Salesforce Service Cloud, you will be responsible for maximizing the value of our Enterprise Tools by effective backlog management and evolution of these tools within the SD Worx product landscape.

Key Responsibilities
  • Maximize the value of Enterprise Tools through effective backlog management
  • Evolve Salesforce Service Cloud tools within the SD Worx product landscape
  • Work closely with internal stakeholders, product team, and other teams to create user stories and prioritize them
  • Take end-to-end responsibility for further evolving tools and follow up on projects from start to finish
  • Communicate with stakeholders and suppliers of Enterprise tools within your portfolio
Requirements
  • Degree in IT/IT related fields or equal by experience
  • Min 5 years of experience as a Product Owner, ideally experience in Salesforce and Service Management Processes
  • Excellent analytical, communication, and problem-solving skills
  • Able to acquire quickly a good insight into the SD Worx business
  • Can translate business needs into clear requirements and objectives
  • Experience in working in Agile squads
  • Strong in process thinking, attitude of continuous optimization
  • Can prioritize, meet deadlines, and work under pressure
  • Strong focus on scale and standardization
  • Strong stakeholder management skills
About SD Worx

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal is to bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.



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